Handyman Connection of Ann Arbor
Concourse, Ann Arbor, MI

Handyman Connection of Ann Arbor Reviews

4.6 stars based on 143 reviews

Featured Comments:

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  Jessica Chang

  5.0

  I’ve had positive experiences with Handyman Connection. It was easy to make an appointment online, great communication regarding the appointment date and time, and free estimate with an appropriate cost. When possible, purchase the equipment yourself (such as paint, bathroom fan, etc) to save on costs. On the date of the service, the areas remained clean and the services were performed expertly. Sam did a great job. He even went to Lowes to pick up an adapter when he realized that we were missing the piece. He’s very knowledgeable and efficient. I’d recommend anyone to Handyman who needs home repairs that their husbands’ can’t figure out how to do!

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  Response from the owner

  We appreciate your review and recommendation, Jessica, and thank you for acknowledging what stood out to you! We're glad that you found the setup process easy and that communication was strong throughout, and we're happy we could provide you an estimate at the right value for you. We'll be sure to let Sam know you appreciated his hard work and dedication to making sure everything turned out well, and we'll share your kind words with him. When you're in need of another home improvement project, please be sure to let us know! Joe, Owner of Handyman Connection

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  Steve Hiller

  5.0

  Caleb rebuilt our stairs-newel post to hand rails. He was dependable, skillful, efficient, and professional. He kept us informed and sought our input when our house threw him a couple of curves. The end result is that the stairs look great and are sturdy as a rock.

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  Response from the owner

  Thank you for your thoughtful review, Steve! We're delighted to hear that Caleb showed tremendous craftsmanship on your stairs and handrails. We appreciate you sharing your experience with us, and we'll be sure to pass along your positive feedback to Caleb and the rest of the team for inspiration. It was a pleasure working with you. Joe, Owner of Handyman Connection

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  Subha Rama

  1.0

  I hired them to cut a dryer vent short. The contractor came in and quoted $250 for the job. I told him the price was too high but he said there was quite some work to do and that he had to clean the vent etc. I had the vent cleaned just a month ago but he insisted it was a lot of work. He worked on it for exactly 40 minutes and seemed to have reported back to the company that he worked for an hour and 40 minutes. There were no parts involved. He didn't move anything from the laundry room, asked me to move stuff. Took a towel from me to clean his shoes later and left it on my washing machine. While he was working, he just cussed and swore all along which had me a bit worried. $250 for 40 minutes of work was an overkill.

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  Response from the owner

  Subha, we're sorry to hear you didn't have a positive experience. We want to assure you that we empathize with your feelings, and we're sorry to hear you feel you were charged too much for the work we did. That's why we reached out to the craftsman to see if he could lower the price. Unfortunately, he felt the price he quoted before the job was fair. While we understand that $250 is a lot of money, to be fair to our craftsman, he did quote that price to you before the work began. It sounds like he did a thorough job on your dryer vent and that there were no issues with his work, but the work was completed faster than you thought for the price. Is that correct? Our craftsman have many years of experience and expertise. Unfortunately, that knowledge and experience can come at a higher cost from time to time. Again, we apologize that the job didn't seem to match the price we quoted. We wish you nothing but the best. Joe, Owner of Handyman Connection

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