Hal's Plumbing
Turret, Machesney Park, IL

Hal's Plumbing Reviews

4.4 stars based on 7 reviews

Featured Comments:

• J

  Johnyred

  3.0

  Price Gouging. While the technical did replace my garbage disposal without any issue I was really disappointed in the cost and customer service. I had a simple swap, quoted $165 over the phone. No extra pipping required, area was clear under sink, new garbage disposal was more or less exactly the same as old. Took less than an hour to swap. Tech charged me an additional $10 because he had to unscrew the piece that holds the disposal unit to the sink and attach the new one. Very surprised considering how easy of a job was, so charged $175 for less than an hours worth of work. Then when tech was leaving he stated that if there was any leaking after he left it was because of the piping and that he didn't replace any of the old piping. Not the service I expected from a local company. I guess lesson learned, I should have gotten a few other quotes as typically a charge that high would have been for a 2 to 4 hour job based on follow up research. Poor customer service based on adding on to the cost (even if only $10, its the principal) for an extra 5 minutes work. Instead of saying if there is any leaking give us a call back and we would be happy to take a look, I think the response on leaking was also poor form on the tech's part.

• d

  dawued

  5.0

  Mr Hal and his son Nate came to work on a couple of issues on a new home I just purchased. I had questions on water softener unit, never used one, and Nate walked me through how everything works. They handled the jobs and were very professional. Highly recommend.

• K

  Kymm Guerra

  5.0

  I'm so happy and satisfied with the customer service and quality of work I received. There was constant communication and genuine concern showed for the issue I was experiencing. The service and quality was above and beyond what I would have expected. I will definitely be recommending Hal's Plumbing to everyone I know.

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