Plumbers

HAJOCA Lancaster
Fruitville, Lancaster, PA

4.5
(42)Check map
  • Phone:
  • +1 717-299-3611
  • Website:
  • https://www.hajocalancaster.com/
  • Address:
  • Parts Counter & Wholesale Inside Sales, 1418 Fruitville Pike, Lancaster, PA 17601
  • Hours:
  • Thursday7AM–12PM
  • OPEN NOW
  • Reviews
  • Map

Services

    HAJOCA Lancaster Reviews

    4.5 stars based on 42 reviews

    Featured Comments:

    • C

      Camden Hess

      5.0

      I came in knowing almost nothing about plumbing. I worked with Ray and really appreciated how patient he was with my inexperience. He helped resolve the issues I came in for and was very friendly. Thank you, Ray!

    • J

      Jessica Warick

      1.0

      Very rude service. Asked about a part and they responded “we don’t carry that shit”


      Response from the owner

      Jessica, I am absolutely horrified to hear that you had this experience. That type of behavior is not indicative of what we stand for here at Hajoca nor is it acceptable. I sincerely apologize. I would love to speak with you further, so that I may get to the bottom of this. I am really hopeful that you are able to take a few minutes so that we may speak about what happened. Please give me a call at 717-299-3611 and ask for Chris or you can email [email protected].

    • B

      B Willy

      1.0

      Do not go to this place! You’d expect the way the economy and business is now they’d be more welcoming. The guy at the parts counter was a jerk, told me he didn’t have what I needed and walked away. I went to APR down the street and they atleast looked up parts diagrams of my model to try and assist. Go to APR!!


      Response from the owner

      Hello B Willy, Thank you for taking the time to leave a review. We apologize that the customer service experience you received was not a reflection of what we strive for here at Hajoca -Lancaster. We make it a point to be known for customer service, so this situation caught us a little off guard. Would you mind reaching out to me directly at [email protected] with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help us address the situation and employee appropriately. I look forward to hearing from you!

    More reviews (7)

    Map & DirectionsDirections

    Current Hours
    OPEN NOW
    • Thursday :7AM–12PM
    • Friday :Closed
    • Saturday :8AM–12PM
    • Sunday :Closed
    • Monday :7AM–5PM
    • Tuesday :7AM–5PM
    • Wednesday :7AM–5PM

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