H&S Heating and Air Conditioning
74, St Cloud, MN

H&S Heating and Air Conditioning Reviews

4.7 stars based on 173 reviews

Featured Comments:

• V

  Victoria Bennett

  1.0

  DO NOT RECOMMEND THIS COMPANY! I was pleased when I first met Jeremy and started working with this company, but not after awhile. They took my initial check and never called to schedule an install date. I had to call them multiple times to get someone on the phone and schedule an install date (when they assured me they would call when they were ready). Then the install- placement of the unit was not where I had discussed it to be, the wrote a date 3 days in the future on installation date on the unit, and they left with a gas valve not installed correctly, causing a massive gas leak in my home a few hours later. I had to leave my house because of it! Got one of their technicians to come out that night and fix it and he agreed it was a bad install. Could not stay in my home that night because of the smell and headaches it was giving us!! I then received a voicemail from Jeremy asking where my final payment was and to pay over the phone, when the initial contract I signed said final payment is due on the final inspection. When I finally got called to schedule a final inspection with Jeremy, it was another employee who arrived and would not agree to a discount number because it wouldn't have made their job worth their time. Not my problem- you would get paid the full amount if you installed correctly! Ultimately I only got a small discount and they never even apologized for their mistake and the night of horror it caused me. I will never use this company or recommend Jeremy and H+S heating again. Photo: the leak on the gas valve!!

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  Response from the owner

  I would like to apologize for any inconvenience you may have had. We do our very best to make sure that all of our customers are happy and satisfied. We will be reaching out to you to see how we can further remedy this situation.

• S

  Steve Minter

  5.0

  Can hardly find the words to express how delighted we were with the service and value we received from H&S. Their technicians were 15 minutes early to install our new furnace. Very friendly and knowledgeable and very easy to talk to. The owner, Jeremy, was super helpful and made sure we were informed at every step in the process of restoring heat to our home. We were saved from a potentially dangerous situation with an older furnace leaking carbon monoxide. Thanks H&S!!!

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  Response from the owner

  Thank you both so much happy you are safe and comfortable God bless your hearts

• M

  Mitch Tollefson

  5.0

  From my first phone call through the installation of my product I experienced nothing but professionalism when working with H&S. I would highly recommend utilizing their amazing service for any of you heating and air conditioning needs. I had H&S install a ceiling mounted garage heater - not only did they do an awesome job with the product installation but they also had an electrician come out to wire power to the unit. Whereas other companies would have left the wiring up to me. Additionally, Jeremy came to my house to give me an on-site bid and discuss the details of my project prior to the installation date. If you are looking for professional staff who provide quality work, look no further!

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  Response from the owner

  Thank you mitch for supporting our family business and the community. Enjoy your new heater

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