H. Jack’s Plumbing and Heating Cleveland
Lakeland, Wickliffe, OH

H. Jack’s Plumbing and Heating Cleveland Reviews

4.4 stars based on 405 reviews

Featured Comments:

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  David White

  5.0

  I have hired Jacks last year to install my new furnace and A/C. That was my first experience with Jacks, and it was great, so they were the first ones I called today with my plumbing problem. Two men came to the house (Edgar. I cannot remember the man that was with him). They were very professional. They treated my home with respect. They did a great job. They cleaned up behind themselves. The price they gave me was fair, and I didn't get any surprises at the end of the project. Honestly, I cannot say enough kind words. If you're looking for HVAC or a great plumber, I would DEFINITLEY use Jacks!

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  Response from the owner

  Thanks for the great review, David! We appreciate you being a repeat customer and are glad we could help with your plumbing issue today. We'll be here for you 24/7 if you need anything else!

• C

  Courtney Lange

  1.0

  These people ripped us off. If I had the option to give them zero stars I would. We called them to clean out our pipes because our system was backing up in our toilet and shower. Spent $1200 for us to have the same problem 20 days later. They were combative, said their services were not guaranteed and want to charge us another $1200-$2400 to fix the problem. Best believe we will be contacting our lawyers and the news stations.

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  Response from the owner

  Courtney, We value and appreciate all feedback from our customers, even when it is not always positive. It is during these instances that we are able to demonstrate our true commitment to customer service. Per our conversation and jobsite visit, we were glad to be able to resolve your concerns to your satisfaction. For over 45 years and two generations now, our family-owned and operated company has been providing the level of safe and professional service and workmanship that is truly unique in the skilled trades. This along with consistently giving back to those most in need in the communities we serve. Give us a try, you won't be disappointed. Thank you for your consideration.

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  Olivia Johnson

  5.0

  My husband and I had a leaky pipe and also needed the pipes reconfigured. Within an hour Alex arrived. The repair took longer than expected, but Alex gave us an amazing discount! My husband did assist Alex with the repair, but the total cost was less than $100!!! I could not be happier with our service! Alex was nice, knowledgeable, and professional. He also gave us a list of all the additional services HJack offers. On top of that, he inspected some other areas of our house we need some work on, so he took photos and said he would email us an estimate. Very satisfied and I would recommend 100% Thank you, Alex!!

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  Response from the owner

  Thanks for the wonderful review, Olivia! We’re glad we were able to help fix the leak and that you had such a good experience with Alex. We appreciate you choosing H. Jack’s and look forward to working with you again!

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