Gold Coast Plumbing and Rooter
Palma, Ventura, CA

Gold Coast Plumbing and Rooter Reviews

4.7 stars based on 13 reviews

Featured Comments:

• L

  Lori Jones

  5.0

  Logan and another guy we're very helpful. They replaced our toilet with special care not to get our new light colored carpet dirty when removing the old toilet thru the house. They were friendly and worked carefully and professionally. Very pleased with the outcome.

• J

  Jan

  1.0

  Paid over $500 to have Logan install a new garbage disposal in new sink, connect a new dishwasher and replace needed pipes. Disposal leaked immediately after they left. They had to come back and tighten connections. Then washer leaked and they had to come back to tighten that. Then faucet started turning because they must have loosened that while tightening everything else. What a fiasco. I called again and they wanted Logan to fix it again. No chance I wanted him back!. I wanted to speak with owner and also have him come take care of issue. He refused to come. And refused to speak with me. I waited over 2 weeks to get this issue remedied. No reply from the company. I am going to have to pay another plumber to fix it. Don’t use them!

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  Response from the owner

  Jan, We have appreciated your business over the past five years. Within those 5 years, Logan has helped with your plumbing needs multiple times, with no issues ever reported. The kitchen remodel was done in phases. Logan took care of all the plumbing needs for each phase. Many apologies have been expressed to you regarding your disappointment with the few hiccups with the installation phase of the work done for you. Our policy is that the plumber assigned to the job corrects the mistake. Provides a learning opportunity for them, while also meeting customer satisfaction.

• T

  Tom C.

  5.0

  Logan is top notch, best experience I’ve had with a local plumber in a long time! Tom Cantella Santa Barbara, Ca

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  Response from the owner

  Thank you Tom, it's always wonderful to hear back from our customers. We truly appreciate you taking the time to let us know how we are doing. Mark.

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