Get It Done Plumbing
Breen, Houston, TX

Get It Done Plumbing Reviews

4.6 stars based on 56 reviews

Featured Comments:

• N

  Nhu Dao

  5.0

  Very good service! I definitely will use their service again. I highly recommend their service for plumbing works.

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  Response from the owner

  Thank you!!

• k

  kinjotx

  5.0

  Honest, quick, competitive and thorough plumbing. They just re-piped my entire house. I had the old galvanized steel pipes. I had a leak a couple of years ago and I was looking for a good plumber to replace it with a flexible PVC pipes. Emilio came to look at my pipes and gave me a free quote. He scheduled the job two weeks ahead and showed up with his crew on time. It took two days for the plumbing part and two more days for patching all wall and ceiling cutouts. Everything is done according to my specifications and in the time he promised. He included some improvements such as adding in-wall boxes for washer and ice maker connects which makes my house look a lot nicer. I highly recommend them. Just give them a call. I should add that they cleaned their mess at the end of each day.

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  Response from the owner

  Thank you!

• S

  Shontel Jones

  1.0

  Please stay away from this company! Do not use them. I found them on Yelp, and decided to use them based on the reviews. They installed a water heater last April 2020 and it stopped working 2 weeks ago. I have called them numerous times because it is still under warranty, and they are giving me the run around. They don't pick up my phone calls anymore! I had paid over $1300 for this brand new Rheem water heater. Please save your money and use a reputable company. I don't understand how they have good reviews!!!!! I am reporting them to BBB. Response to owner reply: Don’t you want customers to return to you for service? Perhaps you are correct in your description of the warranties. The issue is that you were too occupied with deflecting blame and not concerned with fixing our problem. After repeated calls, promises from your representative that you would call us back, we received nothing for two weeks. Of course we had the option to call another plumber, and we are now exercising that option. You asked why we are mad, and the answer is that we thought we had developed a business relationship with a company that cared about honoring and growing that relationship with their existing customers. We were wrong.

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  Response from the owner

  Sorry for the inconvenience Our water heaters carry a 6 years warranty with the manufacture and you have 30 days warranty with us that's if any leaks a cure within those 30 days if the water heater goes bad that will go thru manufacture warranty not thru us we did not make the water heater we just install it. for you and 2 weeks ago we were booked out with calls with customers they had busted water pipes and had no water for weeks but you had the option to call who ever you like because our warranty was expired we try our best to to leave all of customers happy Please explain why are you so med with us If you had the option to call someone else!

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