Gerhart Plumbing, Inc.
Main, Sellersville, PA

Gerhart Plumbing, Inc. Reviews

4.3 stars based on 7 reviews

Featured Comments:

• T

  T K

  1.0

  3 visits, $1,000: STILL NOT FIXED. RUN, Plenty of others! We tried “Going Local”. Dad shows, then leaves son & helper on their own in our opinion : to pad the bill. An hour after ”dad: Dale Gerhart plumber left”; I checked on them. Son & helper were sitting with a flashlight “inspecting the {removed} toilet for ANY POSSIBLE CRACKS IN THE FINISH. We can’t figure out why it won’t flush right.” I asked if they ran a snake? NO! 2nd visit: Toilet now leaks from the front! {Hadn’t prior to their 1st visit} and STILL IS NOT FLUSHING properly. They raised the 2 powder room waste pipes in the basement. Now, the Son was flushing toilet WITHOUT a wax ring. He said “it shouldn’t be leaking out the front, cuz water flows downhill.” Helper says “hey, it’s leaking in the basement!” I said “Can you please try putting a ring on it? I’ve seen shows, remodeled 2 homes, and have never seen a plumber doing what you are right now!” I am thinking: Are we padding the bill or what? Oh, the son also CAULKED THE FRONT OF OUR TOILET SO IF IT STILL LEAKS, WE CANNOT SEE IT! 3rd visit: Now Dad runs a snake just through the toilet {NOT THE PIPES: which he had cut and had easy access to on their prior visit!} STILL NOT FIXED! I phoned again 4th call: Owner Dale Gerhart says: ”well this isn’t a crystal ball situation. I cannot be responsible for what YOU or someone before you placed down there.” {WHY would I lie about that? REALLY? We want to WASTE OUR MONEY ON YOU? Insulting my integrity, intelligence, AND just awesome customer service!} He then says it will cost another approx. $500+ $$ To run a camera and then whatever ADDITIONAL $$$ to fix it! So, 4 visits, maybe 5 or 6? and possibly $2,000-$3,000 for the ABILITY TO FLUSH ONE POWDER ROOM TOILET? Give credit for: They did replace the drain in upstairs powder room. 20 minutes by helper the 1st visit. OK -1 out of the 2 reasons we phoned. Oh, his Son also broke the pop up on the downstairs vanity sink. Pulling it up & down while running hot water down the drain. He then used a replacement part from an assembly WE purchased {for upstairs drain} at a hardware store to fix it. We were charged for his time, and cannot return the extra one we purchased: because he removed a part! We gave up! Called ROTO ROOTER. Another $1,200, but FIXED IN 1 VISIT!

• R

  Ryan Dougherty

  5.0

  Dale and his team are excellent! We've had many plumbing problems with our house (water heater, sink replacements, toilet replacements among other things...) and they are always extremely responsive to our calls especially when it is an emergency. Highly recommend!

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  Response from the owner

  Thank you for your review. We appreciate you as a customer and glad we could supply the help when you needed.

• M

  Mike Fontaine

  5.0

  Got a 1/4 way through a home job myself and it got to difficult for me. Needed professional help. With a bathroom down, they came out WITHIN 20 mins of the call!! Worked for 2 hours and it looks and works great. Will totally recommend to anybody. Thank you!

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  Response from the owner

  We are glad to hear you appreciated our services, and we thank you for the review.

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