Genteel Plumbers
22nd, San Francisco, CA

Genteel Plumbers Reviews

4.8 stars based on 293 reviews

Featured Comments:

• B

  Barbara Haught

  1.0

  Wouldn’t use them again.. they told me the cost was $389.00 I feel on the floor.. The dispatcher said $89.00 to come out then a additional $89.00… if they have to unclog the toilet. He was literally here for 5 minutes … proceeded to tell me $500.00 if they have to take the toilet off.. I know things are expensive but unbelievable. I am shocked , he said he would give me a $75.00 coupon….nice of him… . My other plumber called as they where here who would of cost me half of that.. told him the price they charged and he is in shock land also.. off to buy my own snake for the toilet … Learning experience .. should of had more patience and waited for my regular plumber to call back..

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  Response from the owner

  Hi Barbara, good morning. :-) This review breaks my heart, we are all about customer service and cannot let this go. We have been trying to get a hold of you. We are willing to do whatever it takes to make you happy. Please call or email us when you can. Have a great day Barbara. :-) Matt [email protected] (833) 436-8335

• C

  Carmen Davidson

  5.0

  Chris Johnson and his team were fast, friendly, explained everything that was being done. They all did excellent work. We are very happy!!! I recommend Genteel Plumbers for all your plumbing needs. The work of replacing a new water heater and toilet was done within 2 hours.😃

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  Response from the owner

  Hi Carmen, thanks again! Chris Johnson is an amazing plumber. He is also super friendly. We try our best to be clear and informational about our services. Please call us anytime. Thanks! Matt [email protected] (833) 436-8335

• J

  Judy Dunworth

  5.0

  Our tenants had a leak and were without water until we could get it fixed. We found Genteel Plumbing and they were able to come early the next day. They replaced the leaky part and everyone is relieved and happy to have made their acquaintance. Chris diagnosed the issue pronto. Bravo!

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  Response from the owner

  Hi Judy! Thanks so much for the great review. We know how stressful it can be without water. To make it even better, your tenants didn't have water. We are very happy to have helped. Feel free to call us 7 days a week! Have a good one. :-) Matt [email protected] (833) 436-8335

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