general air and plumbing
Ridge, Bonita Springs, FL

general air and plumbing Reviews

4.8 stars based on 78 reviews

Featured Comments:

• C

  Christy Bastian

  5.0

  We had General Air & Plumbing install a new a/c unit in our house before we moved in back in Nov. 2017. I can't recommend them highly enough. The price was competitive, they were prompt, courteous, and took good care of us as customers. Fast forward to today's service call from Gus. We discovered a leak in our garage the other day and thought it was from the a/c drain line that goes from the garage to the outside. Gus arrived early and was extremely helpful and courteous in helping me troubleshoot where the leak was and what steps needed to be done next. He got up in the attic and determined the a/c lines were fine, but found the area of the leaky pipe. He went above and beyond helping me try to identify the leak prior to the plumber arriving. He asked my permission to open up the drywall, which I knew we had to do, and helped direct the plumber to the area of the leak when he arrived. Gus even went as far as videoing what was up in the attic to show my where the leak was occurring and how he knew it wasn't the a/c line, saving me from having to get up there. Gus then took care of the first of our 2 free maintenance calls that come with the first year after installation. We have an unusual air filter in an odd size, up in the cathedral ceiling. He measured the opening for me and gave me clear directions and a recommendation of who could help order the special size filters I needed. Very happy with the service that's been provided by General Air & Plumbing in our first 2 encounters with them. Highly recommend using this company for a/c needs.

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  D G

  5.0

  Talked to Bill the owner for replacing my 16yr old existing A/C's Compressor and Air Handler, after having a total failure of the compressor. The next day he sent out Adolfo and Jesus, who were great to work with and for being very knowledgeable and efficient. Couldn't ask for a better experience and the price was well within boundaries and came with an excellent warranty as well.

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  Cathy Ann Garon-Thompson

  5.0

  Fabulous service always…. Reasonable and fair rates. Responsive to your needs. Gus M is the BEST…. Goes above and beyond! Customer for 4 years!

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