Gator Plumbing of Orange Park
Loop, Orange Park, FL

Gator Plumbing of Orange Park Reviews

3.6 stars based on 11 reviews

Featured Comments:

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  Philip Ponte

  5.0

  Gator Plumbing was recommended to me by a friend. I am so glad I went with their service. The owner AJ is a great, trustworthy man that “shoots you straight.” I know when it comes to plumbing, there are many companies out there that will try to rip you off for any dollar possible. I had two other estimates besides Gator Plumbing, and the other two were WAY higher than Gator Plumbing and I was told remedies that were not needed with a much higher cost. Robert and William were very professional and did exceptional work. I would highly recommend Gator Plumbing to anybody that needs plumbing repairs.

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  steve hicks

  5.0

  I struggled as to if I should leave a good comment, because I don't want him too busy in case I need to call him again! AJ and crew are top notch, plumbers and super nice, down-to-Earth folks. Reasonable fees. Was here exactly when he said he would be.

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  Pamela Thompson

  1.0

  Used their plumbing services for years and always had good service, so I'm not sure what's happened. I left a message for them over a weekend, asking them to help us with a broken flush valve. I received a text the following Monday that they would try to be out that day, but otherwise Tuesday. I didn't hear any more from them, so Tuesday morning I texted to confirm if they were still coming. I received just "Y" as a response, no time frame or any other information. They showed up unannounced at my door that afternoon. They agreed the flush valve was broken and told me it's a rare part that only one store in Jacksonville carries and would be expensive. They said they'd pick up the part on Wednesday and give me a call when they had it. No word from them Wednesday, so late Thursday afternoon I figured they were having trouble finding the part. I looked it up myself. It was available for order at Lowe's and was only $15! I texted them for an update, telling them if they couldn't find the part, I could order it for them and then schedule a time for them to install it. I received a response back that they had the part and had texted me Wednesday, but I didn't respond to them. I double checked my phone, but there was no text. I responded that I didn't receive the text, please call me when you can. A full week has gone by with no call or text. We ended up ordering the part and having a friend help us fix it. I don't understand the lack of communication and unprofessionalism, and unfortunately it cost them a loyal customer.

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