Gateway Air Conditioning
Shiloh, Laredo, TX

Gateway Air Conditioning Reviews

3.7 stars based on 20 reviews

Featured Comments:

• L

  Linda Benavides

  1.0

  I had a new system installed in September and have yet to receive the warranty paperwork I have been requesting repeatedly since (it’s been nearly 3 months). During the installation, they did not measure correctly and left an unsightly mess on my ceiling in their poor efforts to cover up the oversized opening they mistakenly made. Furthermore, despite my best efforts to have them coordinate on the project with my contractor, I have recently been informed that they installed it incorrectly and it must be moved in order to be serviced properly in the future. Once more, I called to ask when they are coming back to move it so I can enclose it and I have yet to hear back!

• M

  Maria Rodriguez

  1.0

  By far one of the most unpleasant experiences I have ever had. First they send me a tech who unfortunately lacked experience and misdiagnosed my unit. Then they send me a second tech who again gave us the wrong information as to what our problem was. I thought I had warranty which is the only reason I decided to give them a chance, after I found out I was responsible for payment I called everyone BUT them. Not worth the headache, save your time and money and call someone else.

• J

  Javi Mireles Jr

  5.0

  They were absolutely awesome. Took the time to answer my questions and were very patient. And all I needed was an air filter.

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