Gallagher's Plumbing, Heating & Air, Inc.
CA-99, Los Molinos, CA

Gallagher's Plumbing, Heating & Air, Inc. Reviews

4.6 stars based on 537 reviews

Featured Comments:

• W

  Walt Becker

  5.0

  Cesar Ruiz from Gallagher Heating and Air Conditioning was our service technician. I would like to commend his thoroughness, helpfulness, honesty and knowledge base. He did a great job in explaining our options and showed sensitivity regarding our requests and questions. Really appreciated his no pressure approach to possibly purchasing a new system from Gallagher. Kudos to him and company!.

  ---

  Response from the owner

  Walt, I'm thrilled to hear that Cesar did such a great job! Thank you for taking the time to share your experience with us, it means a lot!

• E

  Ed Nelson

  1.0

  It's always something with them. I vowed never to use them again after all the prior tech service problems and customer services issues, but my wife talked me into giving them another chance. Today, they no-called no-showed for our scheduled appointment. The tech called in sick, and no one bothered to call us, so we sat at home for the entire service window waiting for them to show (4 hours in the afternoon). We had to call the office to find out we was cancelled. No apology given. By that point, our whole day was shot.

  ---

  Response from the owner

  Ed, Thank you for taking our call and allowing us to resolve the issue. We look forward to seeing you Friday!

• H

  Hugo Ocampo

  3.0

  we had our furnace go out during a cold snap. when I tell you this tech or should I say "salesmen" tries to sell me a new 25000 dollar unit before even looking at it. even though this was the first time it had gone out and even though our house was built in 06 making the unit not that old. I definitely declined and when the tech found the issue he of course found other problems with the unit telling me to fix everything was gonna look like about 8000 dollars. I told him to only fix the thing that was causing the furnace not to work and that I'd worry about the rest at a later time. this is when he proceeded to tell me of their shamrock club where for a small monthly fee you can save money on their parts and equipment but this too is a joke because you are paying "extra" money to "feel" like your saving money because their parts are ridiculously over priced. they ended up getting about 900 bucks out of me but I won't give them a penny more. fast forward 2 months and the furnace goes out again so I go with a different company a friend recommended and they were here and along with fixing the furnace and diagnosing it I paid about 200 bucks. they diagnosed it without the knowledge that a Gallagher tech was here and they didn't see the same issues so when I asked them to follow up on those issues as well after he was done he said that he didn't see those issues and said how he has helped A LOT of unhappy Gallagher customers. these people are scam artists and will squeeze you for every penny you've got Update! Had a pleasant conversation with Jim Gary the operations manager about my experience and what went wrong. He apologized for how the Company made me feel after visiting my home and noticed some training opportunities based on the feedback I had given. He was understanding of why I felt this way and the call made me feel better about the business I had done with them Thank you

More reviews (7)