Full Nelson Plumbing Heating & Cooling
14th, North Kansas City, MO

Full Nelson Plumbing Heating & Cooling Reviews

4.8 stars based on 537 reviews

Featured Comments:

• J

  James Hulsey

  5.0

  We have used Full Nelson a couple of times to install our toilets. They have also repaired our heating system. The entire experience from the phone call to paying the bill is what you would expect from a business. Prior to arriving at our home we receive a phone call from the technician letting us know when we could expect their arrival. The technicians are professional and courteous and even cover their boots to keep our flooring clean. They are completely transparent with their pricing and recommendations. Cody and Travis were great! My wife and I are extremely satisfied with the service and experience.

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  Response from the owner

  Thank you so much for your review, James! We are glad to hear that our experts delivered on the Full Nelson experience. It's very important to us that we provide clarity, respect for you and your home, and do our best to help you make informed decisions when it comes to home service. We really appreciate you taking the time to recognize Cody and Travis in your review--those guys are great at what they do and we're lucky to have them on our team. Thanks again, and have a great day!

• G

  G Garcia

  5.0

  Our basement basement bathroom had backed up and it was well after Full Nelson’s working hours, but they do have a 24 hour line and I had put in a call to see if someone could come out to help us out. James showed up and quickly assessed the situation and found that our mechanical room was also backed up. He went to work on the problem immediately and was kind enough to squeegee our mechanical room as well during the visit. James did an excellent job of helping us with the issue, he was professional, answered any questions I had, and respectful of our property by wearing protective work shoe wraps while walking through the workspace. We have been impressed by Full Nelson and their employees when we have had work done in our house and James further reinforces our belief that they are an extremely friendly and professional service.

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  Response from the owner

  Thank you so much! We are so glad to hear about your experience and we are grateful to you for taking the time to share. It is so important to us to leave your home in better condition than we found it, and James does a great job of meeting that expectation. Thank you for welcoming us into your home and giving us the opportunity to earn your business!

• H

  Henry Stroble

  5.0

  These guys are amazing! They were here early, worked hard and all day long. They had to remove the hot water heater to get to the furnace pull it out and replace the A-coil, replace the floor, put it all back plus replace the outside unit. It was a long hard day for them but through it all they joked and was beyond polite. Corky showed up with banana bread, that was amazing. Wes, Bo, and Dallan were working hard the moment they walked through the door. They even swept the floor before leaving. Full Nelson will be the only plumbing, heating and cooling company I'll use from now on. Great company and great guys!

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  Response from the owner

  Wow, thank you so much for your review, Henry! We are so lucky to have such a dedicated and hard-working team. Thank you so much for sharing this and for giving us the opportunity to earn your business.

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