Fred J. Moyer Plumbing Inc.
10th, Allentown, PA

Fred J. Moyer Plumbing Inc. Reviews

3.8 stars based on 20 reviews

Featured Comments:

• S

  Stephen Gross

  5.0

  Friendly, professional and prices in line with what you can expect from a plumber. They quickly scheduled an appointment, promptly showed up and did great work to clean my clogged sink drains. They were also very conscious of not leaving any mess, even put booties over shoes when they came in the house to avoid dragging dirt in. Price was exactly what they quoted me at before coming out. Very happy with Moyer Plumbing. Hopefully I won't need plumbing services any time soon, but if I do, I'm going straight to Moyer Plumbing.

  ---

  Response from the owner

  Thank you Stephen for your honest review. While no one is perfect, we are certainly trying every day to give our customers the best experience we can at the best price. We appreciate you as a customer and hope your plumbing is working perfectly for a very long time.....but just in case, you know how to reach us!

• S

  Susan Orlando

  1.0

  Requested a quote. Had to pay $55 for said quote. That was on January 17, 2019. I had a permit pulled. They had questions for the inspector. They made one call to him. I made three calls to him AND conversed via email multiple times. I did all the work to get the plumbers questions answered. When they thought they were going to have to open a wall to check/repair plumbing there, they threw out an "I don't want the job" verbal quote of $7,000.00 to $8,000.00! No breakdown of expenses...just the numbers! Then, when informed they did NOT need to open any walls, I STILL didn't receive a "valid" quote for which I paid! Well, that was until I requested a refund and said I would contact the Better Business Bureau. Then I was given a quote of $3,727.00! That was April 18, 2019...3 full months after I paid for the quote! By that time, I had hired another plumber, who did all work and passed inspection for $1,695.00!! They refused to refund the $55 I paid for the non-existent quote! Sadly, I was unable to leave ZERO stars! Additional info after their response: Funny, they got to my house less than 48 hours after I called and collected the $55 quote fee, but were too busy to write the quote for which they took the money! AND I wasn't supposed to get an estimate until AFTER they started the work? Who hires someone NOT knowing how much they will pay???

  ---

  Response from the owner

  I'm sorry you were unhappy with your quote Susan, as I said when you initially called, my staff was in the middle of numerous projects and i would not promise this was something we could get to in your time frame, you continued to persist after I continued telling you that estimates do not come before our actual work. You were given a verbal quote about three weeks ago, you didn't like the number and that's your right, we don't hit them all and we won't adjust our numbers to hit them all. You have every right to hire whichever plumber you wish to and I'm glad you were able to find one in your price range to fix the mistakes the first handyman that you hired had made.

• D

  Diane OBrien

  5.0

  I had a building hitter and completely renovated. Fred Moyer did all the plumbing and there was a lot. They were very reasonable. Could problem solve in a heartbeat and kept me in the loop all the time. They coordinated w the other contractors very smoothly. I highly recommend Fred J Moyer Plumbing. Especially if you have a fairly big project with lots of hidden challenges.

More reviews (2)