Franklin & Vizzo Plumbing
Channel, Ventura, CA

Franklin & Vizzo Plumbing Reviews

4.4 stars based on 27 reviews

Featured Comments:

• B

  Barbara Whatley

  1.0

  I have used Franklin and Vizzo in the past. I had an appointment today set for 8 to 12. No confirmation call. I called at 11:45 to ask if someone was still coming and was told “a plumber is in your area and will be calling soon”, No one ever called or showed up. Thank goodness not like in the old days when I would have to take time off from being at the office to be stood up. Nonetheless, I have called another plumber. Terrible service! How nice for them that they don’t have to treat their customers well.

• k

  kris pustina-Haldane

  5.0

  Franklin and Vizzo Plumbing have handled issues large and small for us for many years. Always professional, considerate, timely, and fair, which is why the previous sentence exists. This week our hot water decided to check out and that is when Franklin and Vizzo checked in and took care of the situation, first making every effort to revive the ailing on-demand heater that had served us so well, working with the manufacturer to trouble shoot the problem. When it became apparent that was not possible, Matt discussed our options and took care of ordering the replacement and assuring me that it would be installed as soon as it came in. There was a problem with the unit being on the invoice of items ordered from the supplier, but not found on the truck that delivered those items. Matt put his all into locating the unit and within a few hours after informing me of the delay, called and said he had success and was on his way over. He and his co-worker Jesse got to work immediately and within a few hours hot water was once again flowing through the pipes. They were professional, considerate, methodical, and so kind and thoughtful, explaining the process, making sure that I understood the difference between the new model and the old, and going over the materials provided by the manufacturer. Their work was excellent and they left no trace of their presence, other than the invoice which was clear, concise, and less than anticipated. Thank you Matt, Jesse, and everyone at Franklin and Vizzo Plumbing.

• F

  Flow Motion

  5.0

  Woke up to a river running through my garage due to an old water heater. Called these guys around 8am and within 40 minutes they had two techs at my house replacing the unit. Exceptional service and communication. Much appreciated.

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