Franklin Plumbing Services
6th, Prescott, AZ

Franklin Plumbing Services Reviews

4 stars based on 34 reviews

Featured Comments:

• N

  Nancy Jenkins-Kreyling

  1.0

  Very disappointed! Explained problem to girl on the phone. She said 75.00 house call. Guy showed up and didn’t even look at the job an quoted me 800.00 to unplug the toilet. Needed to take everything apart etc. etc. yet didn’t even look at the job yet. So i backed out and pay the 75.00 for the ridiculous quote! Of course i couldn’t afford that (this is where they still get money for doing nothing). Will not call them again. They should give you a heads up to unaffordable pricing.

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  Response from the owner

  Our company is Franklin Plumbing Services, the situation you are describing is not how we bill or charge customers. Please check that you left this review for the right company as there is a franchise in town with a similar name.

• k

  kevin brigham

  1.0

  Franklin Plumbing and Landscaping service excavated a 12' x 16' x 3' in my back yard for a swim spa, also to cut down a 30' siberian elm leaving a trunk 8' tall. The landscape crew did an awesome job cutting the large tree down. The excavation crew did a so so job. I paid the quote in full. A couple of days later Franklin Plumbing said I owe them another 467.00, for what? I called the owner immediately and he told me he was going to talk to the supervisor. The owner NEVER called me back. Today 18 months later I get a call from a collection agency wanting the 467.00. I called Franklin plumbing to talk to the owner and was told that it has been more than 90 days and they won't talk to me. Now the claim is in litigation. Buyer beware! Shady business.

• J

  Julie O'Kon

  5.0

  I have used Franklin Plumbing Services three times in the last three years. This company is fantastic. All three times, they have been professional, thorough, friendly, helpful, and they came as fast as they could, within an hour or two of my call. They assured me all three times that my problem would be solved THAT day and, since two of the issues concerned a clogged pipe that impeded the toilet, this was tremendous reassurance and dedication to satisfaction. They totally honor time and are prompt and courteous. This last time, which was 1/12/21, they were EXTREMELY dedicated to COVID-19 safety. They were masked the entire time, and wore booties inside my home, they kept distance, and were in and out as fast as possible. The office staff is open, concerned, friendly, and eager to assist. I cannot recommend Franklin Plumbing enough.

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  Response from the owner

  We are so happy to have been able to help you with all your plumbing needs Julie! Thank you for your wonderful review!

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