Four Star Plumbing and Air Conditioning
17, North Myrtle Beach, SC

Four Star Plumbing and Air Conditioning Reviews

4.8 stars based on 358 reviews

Featured Comments:

• R

  Rob P

  1.0

  We are having our kitchen remodeled. When the installers removed the kitchen bar, they discovered that the two main supply lines were too tall. The lines just needed to be trimmed and recapped. A call was made to my rental management company by the remodeling company. Thinking that is was a minor item, my rental company contacted Four Star plumbing to cut and cap the lines. I did not know they had been called until later that day so called Four Star for a quote. Apparently the plumber had already made his way to the unit. I was told that the quote was not ready and would be sent to my management company. The following day, through the the remodeling company, I found out the plumber has completed the work and even broke a water valve. I immediately contacted Four Star plumbing. The receptionist said she could not provide me, the owner, any information about the work or cost because they were called by my management company not me. How ridiculous! I asked her why there wasn't a quote like she told me the day before. She said they only provided quotes for residential not when property managers request service. Again ridiculous. When my management company finally received the invoice, it was over $400 dollars to cut and cap 2 small pipes! Four Star said they had to complete an emergency valve replacement that added to the cost. Huh? Why didn't Four Star contact the management company to advised what happened? Because they never called the management company and the plumber broke the valve, they decided the reduce the cost. I had the building maintenance and my management company's maintenance check for a repaired valve. No apparent newly installed valve. It was also discovered that water in the unit was not turned back on. Wouldn't a plumber who capped water lines check to make sure the work was done correctly and turn back on the water and check for leaks? Just terrible! When Four Star would not provide me with any details, I asked to speak to the owner. I was told that I would receive a call. No call back that day or the next. If you rent your property, I would advise your management company not to use Four Star. It appears they overcharge the rental management companies thinking the owner's will just pay it and then the work is questionable. If this is an incorrect statement, I can't even give the company a chance to explain because apparently no one can talk to me because I didn't originally request the work........I'm just the owner.

• M

  Marilyn Ben Yakov

  5.0

  Great service ! Had my toilet repaired . They are wonderful to deal with . Very professional in what they do . Our tech was Jake , outstanding work ! Would definitely use this company again . Thank you , again

• J

  Janet Capri

  5.0

  For some reason my A/C always acts up whenever the weather starts to get warmer so I figured I’d try this company out and they were so terrific. They fixed my A/C within the same week I got scheduled and now it works just as new.

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