Flow-Rite Plumbing & Drain Cleaning
Kalispell, Aurora, CO

Flow-Rite Plumbing & Drain Cleaning Reviews

4.5 stars based on 32 reviews

Featured Comments:

• K

  Karen Terry Pedigo

  5.0

  We needed our toilet rotated so that knees don't get slammed by someone opening the door. Rob and Sam came and did a great job rotating the toilet to a different angle in the room. They cleaned up too. Awesome work guys!! We would call them in a minute. If any other projects come up, they will be our go to guys.

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  Melissa Scofield

  1.0

  Rueben was recommended - but, I assume it was for a newer home. We purchased a 1950's ranch that had all older piping. We wanted to move the location of the toliet as well as build a new shower pan and relocate the washer and dryer. He was super casual and cool at the bid and then it all went downhill. I was quoted a price of 4200 for the ENTIRE JOB! When I asked him 5 times for the list of the things covered in "ENTIRE JOB, I never received it, even though we asked for it 5-6 times. We continued on as we needed work done. When he arrived the first day the whole picture changed. When I referred back to the conversation he acted like he was unaware of any of it. The price kept growing and we were too far in. We them hired a very good GC to come and do all the things that Rueben had told his was in the price and he had to redo almost the entire job. Rueben did not put on blocking plates on any of the new plumbing and charged us triple the cost for work he did not even do. He also installed the wall mounted toliet system wrong on the wall and did not connect the pipes into the right main line. Additionally, he claimed he would need to re-route the things he did not have to re-route. He claimed to need a concrete company to come to help chisel the hole, even though that was not in the bid. He had our card stored on file (big no no) and just kept charging us. His crew completely destroyed the brand new wall mounted radiant heaters that we had just has installed a week before. When confronted on this he tried to blame the concrete company that he hired and charged us for. He is a total scam artist. Then we we confronted him on why he did not put blocking plates on he got very aggressive and claimed he would call the city on us. He takes 2-3 week vacations and cannot take calls on vacation, pretty ironic for someone that knew he was charging and receiving money for work performed not only incorrectly but, also incomplete. Hiring Rueben is a huge mistake and he will end up costing you money! I am not sure, but I think part of the reason he never sent an estimate is because this is his game plan. SHADY !

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  Response from the owner

  🤣🤣🤣 funny! All you have here that is accurate is only when you wrote “super casual and cool”! That definitely describes me! The rest is hard to keep up with because well, it’s all lies! So… good luck with your project 😬

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  Marnie Crowe

  5.0

  If you are looking for a good reliable plumbing company look no further! Ruben and Flow-Rite provide top of the line service. They have helped us on multiple plumbing projects (including our personal residence) and are very knowledgeable, fast, clean, and provide outstanding work. We have always been extremely happy with the work that they provide, their communication, and prices. We look forwards to working with them in the future.

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