Flow-Masters Plumbing, Inc.
154th, Miami, FL

Flow-Masters Plumbing, Inc. Reviews

4 stars based on 6 reviews

Featured Comments:

• A

  Amanda's Pastries

  1.0

  First time potential client. Called yesterday because shower is broken. Made appointment for today in the afternoon. at 7 pm nobody had shown up or called. Called Doris and she told me he was running late and was going to call when he was on his way. Call when he was on his way at 7pm? I waited all afternoon waiting. They lost a client. This is not the way to conduct business. Just like people complain about their time being precious in offices, so those who work from home and have a 104 year old waiting to take a shower take their time seriously. My advice, call someone else!

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  Response from the owner

  Maria, as I mentioned to you yesterday. We had an opening in the late afternoon. I asked you if you wanted him to go by yesterday, and you said no. I told you I would call you when he was on the way. I also told you that it's very hard to give an exact time in the afternoon. You told me the time did not matter, that you need to care of the broken shower valve. If after a certain time it was not convenient for you for whatever reason, you should have told me. I also, asked you when you called me today at what time you wanted to reschedule. You said in the morning, I told you that the morning was already taken. Again we fall in the afternoon issue. It is very hard to give an exact time in the afternoon, because things happen. A job that took longer than expected, the weather, the traffic, etc.. You told me afternoon is till 5:00PM, unfortunately we are not bankers, we are plumbers. We do not have a set time. You also, told me you had the same problem with you other plumber. I really apologize for any inconvenience we might have caused you, it was not ill intent. I hope you are able to resolve your plumbing issue without any further inconvenience. If I can be of further assistance, please do not hesitate to call me.

• P

  Pedro Galarza

  5.0

  It was a Saturday afternoon and we were installing a new faucet when we were done we try to open the main valve outside the house but it broke. So we called two plumbers. The first one didn’t responded. That’s when we decided to call Flow-Masters. The guy arrived quickly, look at our problem, gave us a great price and solved our problem within a reasonable time. I would definitely use this plumber again.