First Plumbing of Cass County
1116, Atlanta, TX

First Plumbing of Cass County Reviews

4.6 stars based on 18 reviews

Featured Comments:

• L

  Lisa Sweeney

  5.0

  Jacob was awesome. They came right out and he was so courteous. I was so very impressed with him and his work. He was a very polite young man. They definitely have a customer for life!!!

  ---

  Response from the owner

  Thank you Lisa, always good to hear from our customers, I will pass this along to the crew. Thank you for opportunity to serve you and your family.

• J

  Julie Mebane

  5.0

  Had a very dire need of a plumber recently. After calling around and hearing that it'll be up to a week before anyone could come out -or- they can come out anytime if I pay overtime, I found The Best Plumber!! First Plumbing of Cass County! Never charge overtime AND came out on a Saturday! Got the job done quickly and I am an extremely satisfied customer!! HIGHLY RECOMMEND

  ---

  Response from the owner

  Thank you Julie, it was a pleasure meet you and thank you again for the opportunity serve you!

• B

  Brian Francis

  1.0

  Said that we were on his list and that would be at residence regardless " since we were on his list" That was on a Monday. No phone calls. Wednesday comes and he pulls up and says he lost our number which is possible but what happened to the list? I've worked retail in all of my jobs so calling and keeping the customer informed is a pet peave with me. Not saying I wouldn't use this company, I'm just saying a lack of contact caused other issues.

  ---

  Response from the owner

  Hey Brian, sorry for the inconvenience.. During this time in the middle of the freeze our phone was very busy with a lot of calls. Your number did not get written down immediately and the "recent" list was long. We did have your address and did show up but not calling and keeping your in the loop was our fault and hope you accept our apologies. Have a great day sir.

More reviews (2)