Ferguson Selection Center
Sheppard, Durango, CO
- Phone:
- +1 970-259-5005
- Website:
- https://www.fergusonshowrooms.com/branch/durango-co-selection-center?utm_source=google&utm_medium=affiliate&utm_campaign=listingtraffic&utm_content=listing
- Address:
- 76 Sheppard Dr, Durango, CO 81303
- Hours:
- Friday9AM–4PM
- CLOSED
- Reviews
- Map
Services
Ferguson Selection Center Reviews
4 stars based on 11 reviews
Featured Comments:
M
Melissa McKnight
5.0
Mike was EXTRAORDINARILY helpful. I was looking for a part for my shower and although he didn't stock that item, he researched it for me and put together a comprehensive email explaining everything I need to know to order the part myself. Thank you Mike for providing a level of customer service that is hard to find these days!!
T
Todd Johnson
1.0
Went to pick up my kitchen faucet that I ordered and already paid for but man behind the counter was more interested in making me wait while he answered the phone which rang right after he asked me what I was there for. After he was done with his call, he turned to help another customer walking in the aisle. All I wanted was to pick up my merchandise which was within ten feet of the guy which I only found out after he needlessly made me wait for more than 15min.! This had to be either intentional or daft behavior, both of which are inexcusable.
Response from the owner
We're very sorry this happened, Todd. We never want a customer to leave with a negative shopping experience. Your feedback helps us to improve our showrooms/counters and we appreciate you letting us know this occurred. We will be sure to address the matter with senior management. If there is anything we can do at this time to improve your satisfaction, please send your contact information to: [email protected] and we will have the right individuals reach out to you.
B
BARRY Colorado
5.0
Outstanding job helping me find a part for my master bath shower! Friendly, helpful, knowledgeable, and efficient.
More reviews (2)