Ferguson Plumbing Supply
49th, Pinellas Park, FL

Ferguson Plumbing Supply Reviews

4.1 stars based on 86 reviews

Featured Comments:

• K

  Kat Rapone

  5.0

  Thank you to Steve J for the time and expertise in helping us with water heater installation explicit instructions and guidance. The install went perfectly and your guidance and patience is so appreciated. Thank you, Wendell and Katt

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  Response from the owner

  Kat, thank you for leaving us a 5-star review. We pride ourselves on providing every customer with a great experience from selection to installation, and we are glad that Steve was able to assist with your water heater needs. We appreciate your business and look forward to seeing you again soon.

• M

  Mik Mackey

  1.0

  Great showroom. I spent 1-1/2 hours with Hunter selecting and purchasing products for a 2 bath and kitchen remodel. Cost over $11K. I was told everything except the tub would be delivered on Friday 7/31. Paid half when I ordered and the balance was to be paid prior to receipt and they would call me Friday AM. I never received a call. My husband called them as he had plumbers scheduled to arrive for install and was told several items were not in stock. Around 1am I received a call from Ferguson. I was in my car in a torrential Florida rain storm and had difficulty hearing which I explained to the person who continued the conversation. They offered a special courier to deliver the products by 5-6 pm that day. I said I'd check with husband and call back. Verified the number she called from was good to return the call. When I tried calling back I was put on hold for some time and eventually transferred to a survey. Never received another call from them. Husband later called & canceled the entire order. I replaced everything online at BUILD.COM and saved nearly $5K! Upgraded the quality of fixtures to Kohler and tub to Jacuzzi too. free shipping and to be delivered in days. Which is what Ferguson promised but did not deliver on. I guess I should be thanking Ferguson for not reaching out to me to let me know what was going on with my order. Had they only called to let me know it would take a few more days to fill the order I would have just rescheduled the plumbers.

• C

  Corey McDaniel

  1.0

  Pp Ferguson is the least personable counter guys and slowest wait time in the tri county area for materials.. I dread having to come to the pp store know it’s always gunna take an hour even with pre orders!!! Fix this!!!

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  Response from the owner

  We appreciate you sharing your review with us here, Corey. We look to provide the best experience to all our customers, including wait time, and we will share our feedback with our team here to better our counters. Should there be anything we can do to improve your satisfaction at this time, please contact me directly at: [email protected]

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