Ferguson Plumbing Supply
Ashlan, Fresno, CA
- Phone:
- +1 559-229-0929
- Website:
- https://www.ferguson.com/branch/e-ashlan-ave-fresno-ca-plumbing?utm_source=google&utm_medium=affiliate&utm_campaign=listingtraffic&utm_bg=restrade&utm_reach=local&utm_content=listing
- Address:
- 1831 E Ashlan Ave, Fresno, CA 93726
- Hours:
- SaturdayClosed
- CLOSED
- Reviews
- Map
Services
Ferguson Plumbing Supply Reviews
4.5 stars based on 26 reviews
Featured Comments:
K
Kong Xiong
1.0
Worst customer service ever! Super rude and could care less about customer service!!! My water heater was leaking water from the gas valve and was confirmed by my tech of the broken part. I went in to ask for the part and these guys claimed that my entire unit needed to be replace. This is their professional opinion without even seeing my unit. When I insist of getting the part; the guy was still rude! Good thing I didn't waste a penny there and left to the warehouse on Belmont. Got my gas control valve and replaced the unit. Sure enough, the problem was fixed. Do your homework before going in or else you will be getting their professional opinion.
Response from the owner
Kong, thank you for providing us with feedback regarding your recent visit. We understand your frustration and believe that there was a miscommunication during your visit. Our location, unfortunately, did not carry the part in stock, although we can special order parts, we understand the urgency of your situation. The recommendation to replace the water heater was based on previous experience from our associate, we apologize again for any misunderstanding during your visit and should you have any further questions please feel free to contact me directly, Michael Chardukian, Branch Manager – [email protected]
G
Gene Alvarez
3.0
Good price for water heaters. Poor on delivery. Ordered a water heater in stock on Friday, promised us delivery on Monday from 10am to 12pm. Had to leave work at 945am did receive delivery until 1220pm.
Response from the owner
Gene, thank you for the feedback regarding your recent order. We strive to deliver a superior customer experience to include, providing customers with an appropriate delivery window. We will take your review back to our team and work to meet all expectations. We hope to see you again.
J
Jose Terriquez
5.0
Great employees always know what they are talking about if you need help. Professional people.
Response from the owner
Thanks, Jose. We always strive to provide quality customer service while assisting our customers. We look forward to serving you again.
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