Ferguson Plumbing Supply
Remount, Gastonia, NC

Ferguson Plumbing Supply Reviews

4.1 stars based on 32 reviews

Featured Comments:

• D

  Dan Wallace

  5.0

  My son Brian and I came in the other day because he had a leaking tub value. James at the counter was extremely nice and took time to help us pick the right parts to do the job. He was very knowledgeable. We highly recommend Ferguson Plumbing. Thanks guys.

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  Response from the owner

  Thank you for your 5-star review and recommendation, Dan. We are glad to hear that James provided you with our top-notch service when assisting you and your son with your tub needs, and we look forward to continuing to help with any plumbing issues or needs that come up in the future. See you next time.

• r

  ronnie ward

  1.0

  If you are looking for good customer service or compassion for your fellow man DONT GO HERE! My illiterate grandfather was at their remount rd location on 5/21 looking to replace a part for his well while there he informed the counter man that he was illiterate and needed a little more help. To which the employee treated him poorly and dismissively because of his handicap. My grandfather felt as tho the employee treated him less than a person because of his disability. these people showed no compassion for an elderly old man who just needed a little extra help.

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  Response from the owner

  Ronnie, we are terribly sorry to hear about your grandfather’s experience. It is our hope that each customer has a positive experience when visiting a Ferguson location. We’d certainly like to hear more about his visit, because providing our customers with quality service is of utmost importance to us. If you or your grandfather could please reach out at your earliest convenience, we’d like the chance to rectify this so that his next visit is nothing less than exceptional. Please contact me at (704)-865-2100 or [email protected] - Terry Parrott, Branch Manager

• S

  Sandra Patterson

  5.0

  James Freeze was very helpful with getting us the plumbing items we needed and helping with finding appliances Thanks James for your kindness!!!

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  Response from the owner

  Thank you, Sandra, for sharing about the great customer service James provided you during your visit for your plumbing and appliance needs. We look forward to seeing you again soon.

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