Ferguson Bath, Kitchen & Lighting Gallery
Stanley, Idaho Falls, ID

Ferguson Bath, Kitchen & Lighting Gallery Reviews

4.3 stars based on 34 reviews

Featured Comments:

• L

  Lindsay Stecklein

  5.0

  Awesome customer service! We will continue to take our business here rather than other places in town.

  ---

  Response from the owner

  That's what we like to hear, Lindsay! At Ferguson, we pride ourselves in our comprehensive inventory and our helpful associates. Thank you for your business and for sharing your positive experience.

• J

  Joe Hill

  5.0

  I have shopped in their plumbing supply store (hidden on the side of the building, where it feels like you aren't supposed to go) many times now, and their staff is always friendly and helpful. So much easier to get in and out than Home Depot, too.

  ---

  Response from the owner

  Thank you, Joe, for sharing about the friendly and helpful customer service we provided you here at our Idaho Falls location. We look forward to seeing you again soon and assisting with all of your plumbing needs.

• J

  Jennifer Ball

  1.0

  Stopped in to the Idaho falls location (30 min from home) to find a by appointment only sign, I called the number to see if we could get an appointment and he said to just go through the supply store. The lady in the showroom came to the door, rolled her eyes and told us no one could help us today at all. They must not need anymore new customers.😡

  ---

  Response from the owner

  Jennifer, thank you for sharing your experience with us. It's our hope that every customer has a positive experience. At this time, we are asking our showroom customers to make appointments prior to coming. This is for the safety of our valued customers as well as our dedicated associates, as we must adhere to local ordinances surrounding the COVID climate, such as cleaning the showroom between consultations. You should have been offered the opportunity to make an appointment, and I sincerely apologize for that. If you'd like to schedule an in showroom or virtual appointment, please feel free to reach out to me at (208)-522-6994 or [email protected] - Christopher Vigliotti, Branch Manager

More reviews (2)