F.H. Furr Plumbing, Heating, Air Conditioning & Electrical
Lofstrand, Rockville, MD

F.H. Furr Plumbing, Heating, Air Conditioning & Electrical Reviews

4.1 stars based on 84 reviews

Featured Comments:

• B

  Brian Farrell (Shea)

  5.0

  Bernard was the technician that fixed my shower. He is super friendly and knowledgeable. He was able to locate the issue and repair and cleaned up after he was done as if mother ever happened. This is Bernard’s second time responding to a call to my house. Super glad he was the one the show up to fix my shower.

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  Response from the owner

  Thank you so much for your kind words. We appreciate your business and hope you’ll continue to rely on us for your plumbing, HVAC and electrical needs! -Alex B. Client Relations

• T

  Todd Schumaker

  5.0

  Dave was absolutely fantastic. He was courteous, polite and extremely knowledgeable. He was more than happy to answer all of our questions. You can tell he really enjoys his job and helping people out. Could not recommend him more!!

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  Response from the owner

  Thank you for your great review! We hope you’ll continue to choose F.H. Furr for your future home service needs! -Alex B. Client Relations

• R

  Robert Walker

  1.0

  I took a day off of work for a simple procedure which I scheduled for the morning so I could take care of other matters. I received a text the day of saying I was the technician’s second appointment. I then received a text later that morning saying my appt was pushed back 5 hours, already inconvenient losing a couple hours that morning. I returned early from errands to be home during my window. 2 hours into my window, I receive a call cancelling my appointment. Not taking another day off with no guarantee that they’ll arrive. First time using F.H. Furr as we’re new to the area and we saw an ad for a special. Gladly pay a little more for reliable service.

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  Response from the owner

  Robert, we truly apologize for your disappointment. We try to schedule our customers accordingly. We would like to look further into this and find out what we can do to make it right. Please reach out to us at: [email protected] so we can discuss this in greater detail. Thank you, Alex B., Client Relations.

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