Excalibur Water Heaters
Bluff, Liberty Hill, TX

Excalibur Water Heaters Reviews

3.7 stars based on 3 reviews

Featured Comments:

• M

  Myla Canales

  1.0

  I used excalibur plumbing last year for a problem with my hot water. I was told almost immediately that I needed a better water heater. Five thousand dollars later, the problem was still present. My technician Jason returned and after several hours, he said he would need to rip up tile in the newly remodeled guest bathroom to possibly identify the problem, but he still wasn't positive he knew of the problem. Why would he recommend a new water heater if that wasn't even the problem?! These guys just guess at what they think is going on and waste your time and money. I dealt with Luke warm water for several months until I had another service, Service Arrow, come out to eval. They took their time in actually diagnosing the problem, spoke with the master plumber during the FIRST visit, and said there was no need to tear out the tile, as an access panel could be put in. Looking back, excalibur likely said they would have to rip out tile in order to deter me from moving forward..likely because they had no idea what was going on. They didn't want to help, they just wanted to get a pay check. Beware of this company and get a second opinion before you spend big bucks. I was so disappointed with this company that it took me months to reflect and realize how they had manipulated the situation.

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  Response from the owner

  Myla, you left a review for the wrong company. We are Excalibur Water Heaters NOT Excalibur Plumbing.

• B

  Brian Ricoh

  5.0

  I normally use Christianson in Texas for Water heater instillation , but they were very busy and limited head count. So had to look Elsewhere, and ended up being Excalibur in Round Rock Texas. I knew what I needed done, and they had no problem quoting me for that work over the phone, some places simply would not do that. I was happy with the quality of work from JEFF, he did a few extras, that Christianson would nickle and dime you for. So Ive found an alternate to Christian and I wouldnt mind having the same plumber back, maybe his job is easier next time, cause he already set it up well.

• M

  Mike Connors

  5.0

  They installed a tankless recirculating hot water heater in our house and we couldn’t be happier. The product is incredible and the work was done professionally. This is an honest company and I would highly recommend them.