Evergreen Plumbing & HVAC Home Services
Evergreen, Warwick, RI

Evergreen Plumbing & HVAC Home Services Reviews

4.2 stars based on 254 reviews

Featured Comments:

• K

  Kathleen Rouleau

  5.0

  The main water pipe in the basement cracked and the water couldn't be shut off in the basement. The water company came and turned it off from the street, so I had to find a plumber right away to fix the problem. I called at least 10 - 12 plumbers in my area, but either they didn't return my calls, said they weren't qualified to handle this type of problem, or they said they were too busy to come out. When I called Evergreen there was actually a live person that took my call and he was very sympathetic to the situation I was experiencing. When Haley called me back, I was thrilled. She told me they were sending Bryan, one of their specialists to my house and he'd be there within a couple of hours. It actually took less than two hours for him to get here. Bryan couldn't have been nicer, more professional or caring about what was going on. He also had a good sense of humor which always helps in a situation like this. I trusted that he knew what he was doing right away. He explained everything to me, including what the job would cost (I thought it would be so much more than what it was), and went about fixing what needed to be fixed. He was here most of the day and at one point stayed here until the water company came and turned the water back on to make sure everything worked properly. Thanks to everyone at Evergreen!

• k

  karim boughida

  5.0

  I had a leak, and Bryan handled the situation with great expertise and courtesy. He was communicating eloquently and in detail about the issue and the process of solving it. He did an excellent job. Bryan went above and beyond. I am very appreciative. I used Evergreen in the past, and I am pleased with the service.

• M

  Matthew Schuler

  1.0

  Installer broke a basement window close to where he connected the water pipes. Thought I wouldn’t notice. Denied breaking the window. Told us the brand new garbage disposal was broken. Could hear him on phone with other employee that was telling him he installed it wrong. Told us we had to buy a new one. Ended up magically getting the disposal to work at the very end. Although we aren’t sure if it’s gonna start leaking when we really need to use it. Leaked water all over and did not attempt to dry up. Water leaked through basement ceiling. Argued with me in my own house at 9pm telling me this is what happens when you own a house. Told us they already came down in the price and they were “doing us a favor.” Finally talked him down to cover the broken window. The deal they ended up giving us was us paying them $1600 for a dented improperly installed dishwasher and a leaky from being improperly installed brand new garbage disposal and a broken basement window. He mumbled that he was supposed to have help before he left like it was our fault. Did a test run on the dishwasher and it was crooked and moved easily. He was supposed to secure the dishwasher to the cabinets completely. I would have rather they waited an extra day and bring the help. Maybe I wouldn’t have gotten a disastrous hack job.

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