Eternal Plumbing Solutions
Polaris, Las Vegas, NV

Eternal Plumbing Solutions Reviews

4.7 stars based on 183 reviews

Featured Comments:

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  Richard Gaspa

  5.0

  The work was done by Eternal Plumbing Solutions was not only done on time but one day ahead of schedule. The lead plumber Zack was both professional and most knowledgeable. I had them replace the major water intake pipe taping into the city line to my home. When they were done with there job, my yard looked just like no trench was ever made. I got a total of four quotes from other companies, and they were the most reasonable. I never hire a contractor without checking references and reviews. They received all five-starts reviews when I checked. Recommend this company for all your plumbing needs. I know I will be using them again.

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  Response from the owner

  Thank you Rick, We appreciate your feedback it helps us grow as a company. We look forward to working with you again.

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  Casey Johnson

  1.0

  I paid $6100 up front for a tankless water heater to be installed during a week when I wouldnt be home. The sales rep informed me Eternal Plumbing would take care of everything including permitting etc. and I wouldn't have to do anything. The install began on a Tuesday and ended Wednesday. Im assuming the install is complete, however, I came home to a house with no hot water. The company failed to inform me when they were "finished" and failed to inform me that I needed to contact the gas company for gas hookup and failed to inform me I needed to contact the inspector to inspect the unit. At the point of sale, I was told all of this would be done by Eternal Plumbing. I called the gas company today and was told the next appointment was next Tuesday (8 days away). So, I wont have hot water for a total of 14 days (and I paid $6100 for it!). If you want a company that overcharges, under-delivers, and abandons an excellent customer, go with Eternal Plumbing. The exhaust on the tankless water heater is crooked and the pipe insulation inst wrapped or glued together, I guess they had better things to do than complete this job. What a joke.

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  Response from the owner

  Hello Casey, Thank you for your feedback. First of all i want to take the opportunity to apologize for any inconveniences this may have caused you we certainly pride ourselves on customer service and we are truly embarrassed that you have had this experience with us. We would like to speak with you to provide options and come to a resolution that leaves you as a satisfied customer. Please feel free to give us a call at our office 702-712-0838. Thank you again Casey.

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  Cheryl Thompson

  1.0

  This is Goettle plumbing. The people were nice and friendly THAT is the star. I needed two outdoor faucets replaced due to leaking from hard water. This Goetle plumbing charged 49.00 service charge. So I figure maybe a hundred dollars BUT THEY QUOTED 675.00 I paid them 49.00 service charge and told them to leave. I told them that was WAY TOO MUCH and that ETERNAL plumbing was not like that. I won't repeat smarty on the phone said because Eternal plumbing was a very good company I used in the past . Goetle plumbing highway robbery!! I dont recommend at all.

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