Erv Smith Services, Inc.
Truax, Eau Claire, WI

Erv Smith Services, Inc. Reviews

4.8 stars based on 173 reviews

Featured Comments:

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  Michelle Dutton

  5.0

  Unbelievably impressed with their service! Called first thing in the morning due to waking up with no heat, ended up needing a new furnace. By 5:00 p.m. that day, they had replaced our entire furnace with a new one. This happened on a day that it was 8 below zero so they were thoughtful enough to bring heaters to keep our house warm while they replaced the furnace. They really turned a day around, that could have been a nightmare, with their courtesy and speedy turnaround time.

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  Response from the owner

  Good morning Michelle, Thank You so much for taking the time to evaluate our Services and our Company. We Thank You for your Kind words and your excellent 5-Star Review! We truly appreciate your Faith in our Company and we sincerely appreciate your Business. We look forward to assisting you with your Home Comfort needs for years to come. Have a beautiful day-Your Friends at Erv Smith Services.

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  Josh Boos

  5.0

  Called because our clothes dryer wasn't drying correctly, customer service was very friendly and quick, service man came out the next morning, called before arrival and explained everything when they were finished with service! Great service, and excellent prices! Would definitely recommend Erv Smith to anyone!

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  Response from the owner

  Good Afternoon Josh, We appreciate you taking the time to evaluate our Technician/Chase, our Maintenance Services and our Company and Thank You for your kind words and the excellent 5-Star Review! We truly appreciate the opportunity to earn your Business and look forward to working with you in the future. Please keep us in mind for all of your Home Comfort Heating and Cooling needs. Have a nice weekend-Your Friends at Erv Smith Services.

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  mark rau

  5.0

  Wish I could give them 10 stars! My furnance broke down Sunday. I called Erv for emergency service but decided to wait a day since I have fireplace. Said they would be to my Chippewa Falls home first thing Monday morning. They kept their promise and Carl arrived here at 7:30 am. Diagnosed and fixed my furnance in 30 minutes flat. Extremely impressed with Erv Smith and I'm now a forever customer. Thanks Carl for your outstanding service and Erv Smith please give Carl a raise - you trained him well! Erv's prices are very reasonable too! Thanks again Carl and Erv Smith for the OUTSTANDING service!!!!!!!!

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  Response from the owner

  Good morning Mark, Thank You for taking the time to evaluate our Technician/Carl, our Service Department and our Company and Thank You for the excellent review! We truly appreciate the opportunity to continue to earn your business and assist you with your Home Comfort needs. We are very Blessed to have Carl on our Team, as well as all the other Team members that truly care about our Customers. Thank You again for sharing your experience. Have a Beautiful Day! Your Friends at Erv Smith Services.

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