Elite Rooter Boise
Coleen, Boise, ID

Elite Rooter Boise Reviews

5 stars based on 27 reviews

Featured Comments:

• Z

  Zac Moore

  5.0

  Fantastic experience! Showed up within an hour and a half (even for a non-emergency situation) of my calling the office. The team was very clean, respectful, and was clearly dedicated to solving what was a puzzling and unique issue left behind by the previous homeowners. Overall, it was tremendous working with them and they will be my first call should I have any plumbing needs in the future.

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  Response from the owner

  Hi, Zac! Thank you for your great and detailed review! We always try to show up as quickly as possible to help our customers and I'm glad we lived up to our expectations! We always strive to be extremely clean and respectful! If you have a chance, please visit and like our Facebook. Search Elite Rooter - Boise and we should come up! Thank you again. We appreciate you and your business!

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  Nancy Gordon

  5.0

  While I had hopes that my project would be the inexpensive drain clearing that qualified under the offer--it turned out to be much more complicated. I was very impressed with how quickly the company got in touch with me and the urgency with which they scheduled their visit. While it turned out not to be something that could be done at the first visit, they were extremely meticulous about putting down brown paper to protect my hallway and carpet, which is a professional touch. They covered their shoes with protective booties, and returned early the next morning to finish the job. While it ended up costing much more than I anticipated that appeared to be the scope of the work being much broader than the simple kitchen-drain issue that I thought I had. They also cleared out the line from the washing machine, which has posed problems a few times though it has been a year or so since it did though there were definitely signs of an issue there, too. Each of the three fellows who were here were very professional and courteous and seemed very eager to share information and their findings, including showing me what they were seeing on the camera. I was impressed that one of the fellows was a General Contractor (GC) who had considerable knowledge and was able to explain things clearly. So, sticker shock? Yes, though I felt that they kept me apprised of their progress and findings along the way so I felt they did a great job at substantiating their work. I also appreciated that they they cleaned up after the project was done instead of leaving an unsightly mess--which was a very nice touch. Being punctual was a great start though the thorough nature of their communications and follow-through also was a big help. I felt that they truly did what they could to keep the project scope and charges down as much as possible even though the project ended up being bigger. They offer a senior discount that was also appreciated, as well!

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  Response from the owner

  Hi, Nancy! Thank you for the great review! We love hearing from our happy customers. We strive to have complete customer satisfaction and we're happy we were able to give that to you! Please visit "Elite Rooter - Boise" on Facebook and like our page for exclusive social media offers and giveaways! Thanks again, we appreciate you and your business!

• S

  Sandy Szalay

  5.0

  They all were very friendly and professional. Made us feel comfortable, but mostly kept us informed on what they were doing and going to do. It took 2 days but in the 1st day they told us they would give us a call in the evening for an update and they did. Even got a call after they were finished from the main office to see how it went and if we were happy. My sister and I would gladly use then again.

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  Response from the owner

  Hi, Sandy! Thank you for the great review! We love hearing from our happy customers. We strive to have complete customer satisfaction and we're happy we were able to give that to you! Please visit "Elite Rooter - Boise" on Facebook and like our page for exclusive social media offers and giveaways! Thanks again, we appreciate you and your business!

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