Eco American Pump & Plumbing, Inc.
Bridge, East Stroudsburg, PA

Eco American Pump & Plumbing, Inc. Reviews

4 stars based on 24 reviews

Featured Comments:

• E

  Evan Stokes

  5.0

  I had a wonderful experience with Eco American Pump and Plumbing! When I called at 5:30 a.m. on Sunday morning due an alarm from my grinder pump, I was thrilled to speak to a wonderfully kind dispatcher named Denise after just two rings. She immediately contacted an equally outstanding service technician (Mr. Dennis Little) who promptly and expertly resolved my issue in the most cost efficient way possible. In a world of automation, hold-times, and out-sourced call centers, it was such a pleasure to work with a company so responsive to their customers. Thank you!

  ---

  Response from the owner

  Thank you for the positive review, Evan! We take great strides to make sure our clients are satisfied and appreciate when a client sees that we work hard on their behalf.

• D

  Diverse Medium Designs

  5.0

  I had an issue and woke up to a very bad smell in the house. I called Eco American Pump & Plumbing and they sent 2 specialist that arrived by Noon. They accessed the issue by doing multiple trips into the crawl space and investigating what has was causing the issue. They were incredibly helpful and took care of everything that needed to be done. Thanks so much Eco.

  ---

  Response from the owner

  We’re always happy to hear from our customers, especially when they’re happy with the work we’ve done! Thank you so much for taking the time out of your day to let us know that we did a good job.

• A

  Alexis Kim

  5.0

  The first time, they came for a septic pump out. They came on time, had difficulty with the lid, but completed the job by coming back with a different truck equipped with needed tools. Very professional and responsible. They even bought grass seed and hay to cover sections of the lawn they drove on with the second truck. I was very impressed. Denise, who sets up scheduling, and Dennis, who is the expert, were both great - very friendly and professional. The second time, they came back to repair the lid that caused the problem the first time. Denise worked to meet my scheduling demands and completed the job the very next day. They dug through over 100 feet of backyard covered with 2 feet of snow to repair the septic lid. Not a word of complaint, smiling the whole time, very courteous, and finished the job in under 2 hours. Very, very happy with the entire team. Thank you!

  ---

  Response from the owner

  Thanks for leaving such a generous and detailed review, Alexis! It means a lot to us to know that our hard work pays off.

More reviews (2)