Drake Mechanical
Aviation, Caldwell, ID

Drake Mechanical Reviews

2.2 stars based on 17 reviews

Featured Comments:

• M

  Michael Coronado

  1.0

  LOOK AT ALL THE REVIEWS BEFORE YOU CALL THIS COMPANY. My parents called Drake Mechanical who came out and only completed half of the job that they paid for. When we tried to call them to refund some of the money to make it right, they refused. We called a different company (Master Rooter) to come out who completed the job that Drake Mechanical was paid to do. Not to mention when we called back and asked about getting some of the work refunded, they specifically said they don’t guarantee the work they did.

• J

  Jan Armstrong

  1.0

  Where do I start? We were told that a serviceman would be there between 8:30 and noon. Since this is a rental (yes they were informed of this) I had to drive over to pay for the repairs. So the tenant, who is a roofing contractor, had to be there, also. Finally, at 1:30pm I called to find out where the serviceman was. I was told it would be just a little while longer. He finally showed up at 2:30pm. This man knew nothing about the unit. It was a pellet stove and the serviceman had his phone and he was searching the internet for troubleshooting. He had no idea what to do or what was causing the problem. He was at the house for about a half hour and did nothing! Did nothing but he did collect a check for $150.00. Then when the tenant decided to run the stove, it ran for an hour and shut off. The same exact problem that I paid $150.00 to have fixed. So now we have a pellet stove that STILL doesn't work but we are $150.00 lighter. We were told if he didn't fix it, then call the manufacturer and see if they can help you. To say I'm a little angry is an understatement.

• K

  Kim St. Ours

  2.0

  I called Drake Mechanical the beginning of the week and gave them several choices of days to come out since my primary plumbing problem (a leaky yard hydrant) wasn't all that urgent. They (THEY) chose to schedule for the next day. Finally, at 4:30 on the day they were supposed to have come out, they called to ask if I still wanted them to come out. By this time it was already getting dark and I knew they were a half hour drive from me, so of course not. They offered no explanation or apology for not having shown up as scheduled. Then they asked if I wanted to reschedule. Again, of course not. My time is precious and I have better things to do than rearrange my whole life so I can sit around waiting for service people who don't show up. It's extremely rude and inconsiderate. Too bad for them, as I was also going to ask about installing a whole-house water softening system.

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