Drainfield Solutions
Richmond, Milford, VA

Drainfield Solutions Reviews

4.3 stars based on 33 reviews

Featured Comments:

• L

  Lori Wilkinson

  1.0

  Do not trust this company. I’m pretty sure they are running a pump scam. They have been to our house a few times over the past 3 years and nothing ever was really fixed. About a year ago we bought a new pump from them. Recently our system was malfunctioning again. They came to our home and preformed a $285 diagnostic. According to their “diagnostic” our pump was bad and needed to be replaced AGAIN for $1500. We became suspicious and hired another company to check our system. There was NOTHING wrong with the pump. It was a simple wiring issues. I’m pretty sure they would have taken our perfectly good pump and resold it and sold us another pump they probably ripped off from someone else. There’s so much more I could say to back up my claim. RUN FROM DRAINFIELD SOULUTIONS!!!!!

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  Response from the owner

  Hi Lori, We have no records of you purchasing a pump from us. I do; however, have record of your pump being replaced by others last year. The part I believe you are speaking of that was purchased from us was a panel in November 2020. We did return to the property for an alarm call in late November 2020 due to a connection being loose. The alarm call that was performed this year, no repairs were completed by us per our records.

• P

  Paul Quinn

  5.0

  I've used Drainfield Solutions for 5+ years now on well over a hundred projects and I've had nothing but a great experience. Their team is professional and knowledgeable and they do what they say they're going to do when they say they're going to do it! I've recommended them to several friends and will continue to do so.

• J

  John Deacy

  5.0

  I cannot say enough good things about this company. I needed the septic completely redone in the home I purchased. Tanks, drain field, the works. They got the job done in a very timely manner at a very competitive rate. All of the workers were very polite and had no trouble explaining anything to me I needed to know or anything I asked about. Michelle and her husband(Owners) worked with me every step of the process and were always good about returning phone calls/e-mails. I would highly recommend Drainfield Solutions for any septic needs. They will definitely be my go to septic company.

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