DR Heating and Plumbing
4014, Rigby, ID

DR Heating and Plumbing Reviews

4.6 stars based on 346 reviews

Featured Comments:

• S

  Sam Rizzo

  5.0

  You should call them First Call Doug, because unlike the competition - these people should be your first call! - Professional from start to finish, with the estimate for this install coming in far below the competition (Stay away from the actual company that's called "First Call ...", their estimate was $4000 higher, it was insulting how they try to price gouge people!) Matt Blair & Josh Allison from Doug's Repair installed a garage heater for me, and I could not have been more impressed with their work. From the initial conversation when they arrived, to verifying the install location and angles with me as they progressed on the install, they were a step above the competition. They installed a new gas line and regulator, vent through my ceiling and roof, and attached it all to an 80,000 BTU heater in my garage that Doug's Repair allowed me to source myself! Heater started up the first try and has been working flawlessly. This was a hassle free experience thanks to Matt & Josh's professionalism and great communication with me during the install process. Doug's Repair will be my first call for any HVAC needs in the future!

• C

  Charles Dutkevitch

  1.0

  I requested a free estimate to install an additional gas line to my kitchen. I was given a good reasonable quote. I ordered these services and agreed to Doug's T&C when I paid my deposit. I was also told I would be on the schedule within a week. I called 1 week later and I was not given a schedule date. I also wasn't given any date of when I can be expected to be on a schedule. I then requested to cancel this order and was told I would could be refunded minus a percentage of my down-payment, in which is "twenty percent (20%) of the contract price" not the deposit. I tried to argue that the T&C's did not apply due to that they could not provide me with a schedule date. However I was still assessed $118.07 for no services rendered, just because my estimate was $750. I would have raved about Doug's Repair customer service it they just applied some common sense to this specific situation. Therefore I only regret that I can not give negative stars.

• A

  Amanda Hernandez

  5.0

  Doug's Repair sent over Ron, to our Office Arthritis Specialty Center to repair several cabinet doors. Ron was fantastic, pleasant, kind, and professional. He came in and got the job done quickly! Doug's repair is so quick we reached out to them yesterday and within 24 hours they had an appointment scheduled with our facility. Thanks Doug's Repair!

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