Douglas Heating Supply LLC
Douglas, Kalamazoo, MI

Douglas Heating Supply LLC Reviews

4 stars based on 29 reviews

Featured Comments:

• j

  jonny Rozela

  5.0

  They have been a huge help over the last year. The only place that has ever had anything I needed. I am a DIYer so I like to repair what I can by myself, A lot of places want to send people out, which costs alot. Winter 2022, I called 4 different places to see if they had a limit switch. Douglas was the only place that had it. Summer 2021, needed a capacitor for my AC. 3 different places, only Douglas had what I needed. Winter 2021, needed a Combustion Air Blower, 4 different places, only place had it. Super friendly people too! they closed just before i got there but they still let me in. Just a big thank you and will always be returning if needed.

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  Response from the owner

  God bless you

• J

  Josh Holden

  5.0

  I cant say enough about this wonderful company. I called at 9am and they went above and beyond to get me my part. They personaaly drove down and picked it up! Feels good to know they are only minutes away id high recommend them to anyone! Their service is second to none! Thanks Josh

• T

  Travis Williamson

  1.0

  ---BUYER BEWARE---2 weeks after my year warranty expires my furnace stopped working. Called to get someone to come look at it. Its 17 degrees out now. They said maybe they could come in a couple of days... No concerns about my family in our house with no heat. I call another service to see if I can have them come sooner. Mattawan Mechanical came to the rescue within hours. They diagnosed the problem as DOUGLAS DID NOT DO THE JOB CORRECTLY! The furnace was wired wrong. Next day DOUGLAS comes back to fix their mistake. I ask if they will cover the cost to have MATTAWAN MECHANICAL ($125) come look at their mistake. They say no. You called someone else... Now right before Christmas I am out $125 for my kids Christmas presents because they don't know how to do their job correctly. Thanks. Will never do business with them again.

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  Response from the owner

  I am sorry for the problem. Customer said it correctly, he was out of warranty and because Customer chose Matawan mech.he got billed. Ultimately, I am sorry for the loss of 125 bucks, you had electric heat We pride ourselves in being responsible for our customers

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