Donley A/C & Plumbing
24th, Phoenix, AZ

Donley A/C & Plumbing Reviews

4.7 stars based on 227 reviews

Featured Comments:

• S

  Sally Arnold Events

  5.0

  We had another fabulous experience today with Donley! Our jetted tub water would not shut off so we had to turn off the water to the house which is inconvenient to say the least. Travis arrived on-time, was able to secure parts and fix our tub and repair a couple other fixtures (shower/sink). He was knowledgeable, professional and a pleasure to have in our home. Everything is now back in working order and we cannot be happier. I highly recommend their plumbing services!

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  Erinn Nowlin

  5.0

  I had my water heater finally go out after 5 years of being in the house (The water heater was 14 years old so I was not that upset about it). I received Donley as a recommendation and submitted a form on Sunday via their website, received a call from Simone about an hour or two later to get additional information on the water heater I had, the space we would be installing it, schedule my appointment and received email confirmation of the appointment all at the same time. The next morning I received a call and a follow-up text from my assigned technician, Travis M. We were able to confirm my replacement heater and he arrived during the designated time I was originally provided and removed and hooked up my new heater with ease. I have had some service work done in my short time in AZ but this was by far the best customer service I have received from beginning to end. Travis walked me through everything he was doing, answered all of my random questions and we just shared stories while he worked. I would recommend this company for sure and if you happen to live in Pinal County, I would recommend Travis any day of the week. Thank you again for the quick turnaround and amazing service.

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  Linda Winters

  5.0

  We heard about Donley AC on AZ Family channel 3 and called them because our AC was not working. A tech came out and inspected the unit, and informed us of the repair choices, we chose to have a new unit installed. Their salesmen came to our house and provided choices of units. We went with a Goodman unit, and very satisfied with the price and quality. My sister in law told me that their AC unit was acting up, they did call a different AC company who wanted to charge them quite bit. I told my sister in law about Donley AC, my sister Rachel called Donley AC and explained their AC issues and the fact my sister has been diagnosed with cancer and after her treatments her body gets very hot. They sent a tech named Jason, he went to her house, said they did not have a leak and did not need to get a new unit like as they have been told from the other place. Jason was there for over an hour and did some maintenance work and did not charge my sister. This just goes to show that Donley AC is about honesty and professionalism and caring. Thank you very much Jason and the Donley AC family for taking care of my sister. I highly recommend this company to eveyone.

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