Don's Plumbing Heating & Super Rtr
Homerun, Belgrade, MT

Don's Plumbing Heating & Super Rtr Reviews

2.1 stars based on 7 reviews

Featured Comments:

• P

  P F

  1.0

  Was assigned to Don's Plumbing through American Home Shield and ended up being a massive waste of my time while my leak only continues to get worse as no one can be bothered to answer my calls. Called 10 times, no answer, voicemail is full. Message advises sending texts, sent several texts, never an answer. AHS called them a dozen times and never got an answer. Is this place even still in business? This is insane. I asked AHS to remove this company as a contact to hopefully stop others from wasting their time but who knows. Do not waste your time here.

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  Matthew C

  1.0

  Like the other reviewers have stated, I also was assigned Don's plumbing for a warranty repair. The initial phone call was prompt and he stated he would be out the following Tuesday. Then the excuses came, about being out of town, and not having the part. I don't understand what part he knew he needed to order, as he never showed up to ensure what the issue was. Later Dennis said the part was delayed and he would send me a the tracking number. After two days of me asking for the tracking number he never gave it. After several weeks of the back and forth and nothing getting done, I became suspicious of his work ethic. I did a search and came here and read the other reviews. Not wanting to fall victim to the same issues as the other reviewers, I called American Home Shield. American Home shield called him and after 48 hours with no response. I was able to go out of contract and find my own plumber. Williams came out the following Friday and checked the system, they explained what was wrong, and ordered the part. A week later they received the part, came and replaced it without issue. I honestly don't see how they can stay in business without doing any work. It also bothers me how the Home Warranty bids it's contractors.

• F

  F. Sandarrson

  1.0

  Contracted Don via home insurance provider. Had to call him 3 times before he finally came out to see the issue. Should have been a red flag, but insurance company selected him. He said he would need a little bit of time to research the issue he was contracted AND PAID to fix. 1 month later & still no word, he marks job status as complete with insurance company. No response to phone calls or messages. It's been 3 months since he ghosted us & we paid our home insurance deductible out of pocket for his services... I do not recommend trusting Don's Plumbing with your home needs.

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