Diamond Plumbing Inc
Woodlake, San Antonio, TX

Diamond Plumbing Inc Reviews

4.4 stars based on 56 reviews

Featured Comments:

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  Matthew Vandervoort

  4.0

  Installation 6 years ago went well with no issues in any of the products. I would recommend them for doing the initial plumbing in your home as my house was built way out in Gonzales county. I will say that when calling them to ask about a replacement kit for the tub drains and how to remove them, the answer I got was " we just replace the tub". This would mean about $4,000 worth of materials, products and labor just for a $50 drain plug. I figured out how to remove the plug, so not to worry, I didn't have to spend $4,000 just to get a new drain.

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  Ruby TamTam

  5.0

  I've been serviced by Diamond Plumbing about 8 times now and I'm STILL A VERY HAPPY CUSTOMER. Diamond Plumbing has helped me out through a wide range of services including Hydrostatic Pressure Tests to check pipes; repairing leaks and running toilets; and most recently, to repair a water heater to fix low hot-water pressure issues. Below are some points if you're considering them based on my experience. PRO1: The office staff has always been kind, professional, and responsive to me. Yes, sometimes they are really busy and I'll get the voicemail, (esp. after the Extreme Winter Weather we recently experienced), but someone ALWAYS gets back to me... that's not the case with all businesses. PRO2: They send a text when technicians are on their way with a picture of who's coming as well as a tracker. I also have an opportunity to rate my experience afterward conveniently through text. PRO3: They offer Military Discounts. I admire this and can't thank businesses enough who decide to honor Veterans in this way. It speaks volumes about the values of a company. May they thrive 100 times more! CON: They are not open after-hours including weekends. This can be an issue during an emergency, but I also respect that they have dedicated off days and rest for themselves and their employees. It's just something I have to consider when I have a need that requires after-hours. In conclusion, they are my go-to during normal business hours; I HIGHLY RECOMMEND Diamond Plumbing.

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  M Escobedo

  2.0

  Even with documented proof of a problem before their warranty expired they won't help correct an issue they caused when building a home.

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