Diamond Head Plumbing, Inc.
Cooke, Honolulu, HI

Diamond Head Plumbing, Inc. Reviews

3.9 stars based on 26 reviews

Featured Comments:

• R

  R G

  5.0

  I requested estimates for a bathroom sink replacement from several companies but decided to go with Diamond Head Plumbing, not because they provided the lowest estimate but more so because they were the most professional and knowledgeable. I had questions about the estimate that was emailed to me, so a couple of technicians were sent to my residence to do an inspection. The office sent me a follow-up estimate that was higher than the first; however, it was consistent with what I discussed with the technicians who did the inspection. On the appointed day, technician Chris Robinson arrived on time wearing a mask and practicing proper social distancing. Chris did an excellent job and took the time to explain what he did. The payment process was also quick and easy. I can’t see Diamond Head from my home, but I called Diamond Head Plumbing anyway and am glad I did!

• N

  N H (Natkat)

  1.0

  Hired this company for a drain scope inspection. The first appointment we set up was a no-show, then the inspector was several hours late to the second appointment, so we were not able to be present for the scoping because of needing to get back to work, and not being sure of when he would show up. This first inspection returned a bare-bones report without photos or video of his findings that contained inaccurate information. The company owner finally sent out a third plumber from the same company to re-scope with photos and video as should have been done the first time, but we still had to chase down the video with several more calls and emails. Receptionist was also rude in our calls to address the issues we had. We received zero discounts or apologies for our time waiting and missed work, nor for the attitude of the inspectors. Hope we never have the misfortune of having to interact with this company again, would not recommend to anyone.

• K

  Kiana Bright

  5.0

  I love Diamond Head Plumbing. I have a rental unit in Honolulu where our tenant had toilet leaking problem. I donʻt have a lot of knowledge for repairs. One of the staff explained so well on the phone. I remember talking to Cooper. He is superb! The work was done well and the repair did not take long, meaning we paid as we had expected during the initial phone conversation. I have few upcoming plumbing projects and will not hesitate to call this company again. Feel free to let me know if I can be a reference for future customers. .kiana

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