Daley's Plumbing & Heating
President, Mason City, IA

Daley's Plumbing & Heating Reviews

4.1 stars based on 22 reviews

Featured Comments:

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  Nancy Kies

  1.0

  Not customer centered when speaking to you. If you ask questions your concerns are not addressed and Mike just talks fast and talks over you. He doesn’t LISTEN to your concern. Terrible customer service and overcharged us labor when he had his guys install a pellet stove - the guys were never trained in the installation. We have gut wrenching regrets for using this business. We don’t mind paying a fair bill if our concerns are addressed. And we got no resolution from Daley’s Plumbing. Mike talked so fast and over the conversation he seemed like a fast talking swindler. I would be happy to write an update review if someone would listen to my concerns and help problem solve the issues. I would NEVER recommend this company. I feel swindled.

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  Kathleen Barloon

  1.0

  Nothing to say. Called and said we had no heat on Friday. He called back and said he was booked. To call on Monday. To make appt. next week and he would try to fix it. Hello, it was Friday. Winter out and in the 20's. Our house was freezing. How would you rate them . if you were in our situation??

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  Rosanna Onken

  2.0

  Had them repair a leaking faucet in the tub. Was told it should come to $40 by the person who repaired it. He said i would receive a bill in the mail. Which I did and it was double the amount told ($85). There's no office to go pay in person. No way to pay with card. Only to mail in a check. I was late sending it in because I just forgot and all my bills are autopay. Then they threaten me with their lawyer for less than $100. And 3 months later my the faucet started leaking again. My husband offered them cash on the spot and was told no. They need to set up a payment portal online to make it easier for everyone.

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