D R Plumbing
Wentworth, Flower Mound, TX

D R Plumbing Reviews

4.7 stars based on 76 reviews

Featured Comments:

• V

  Vincent Barry

  5.0

  We experienced significant leakage from the tanks for our hot water system. Found Joshua and DR Plumbing on the FM site and he was at our house 20 minutes after I spoke to him. We currently lease and it turns out the owner wanted to use his appliance warranty company so I was not able to have Josh fix the problem. However, I wish i could have! I vary rarely have experienced such efficient and professional service. Josh was pleasant, knowledgeable, and gave us, and the owner, great advice. He said he'd be able to begin the repairs today. Now, who knows how long we will have to wait! Sorry Joshua, but thank you anyway.

• S

  STEPHEN BAKER

  1.0

  Our outside faucet began to leak in the off position due to winter freeze Dallas experienced last winter. After googling multiple Plumbers we decided to use a local company (D R Plumbing of Flower Mound) that had what we thought was a good rating. I called Josh the owner of D R Plumbing and explained the situation with our outside faucet and he said he would send someone over in the next few days. Once the D R Plumber arrived he explained to us that the entire faucet from the stem forward needed to be replaced in order to stop the leak.The following day after faucet installation the new faucet began leaking from the stem. Called Josh explained the situation multiple times and each time he promised to come by personally to fix the new faucet leak. Never showed all 3 times he promised to come out to our house. After a month we finally gave up after the third promise to repair correctly what we paid for. My only guess is Josh installs inferior parts takes the repair money and moves on to the next customer. I'm writing this to warn anyone who deals with Josh and his company (D R Plumbing) to steer clear. Josh comes across as a nice guy on the phone but doesn’t want to do the right thing as a business man or Plumber.

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  Response from the owner

  Hi Stephen, We’d like to begin by apologizing for not giving you proper follow up, therefore causing an inconvenience to you. Over the winter freeze our small business was overflowing with calls and requests for assistance, this was a mistake on our part to take on more than could be handled. Your concern and our mistake is not overlooked, we take full responsibility and have personally reached out to make this right for you. Please get back to us at your earliest convenience so we can work towards a resolution. We appreciate your patience and time. - DR Plumbing

• W

  Wade Reynold

  5.0

  Josh and his crew are phenomenal, they helped remodel our master bathroom. They were there to answer all questions. They also didn’t get upset when I changed my mind on different things! I’ll be calling them again if ever need for a plumber arise!

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