Curt & Jerry Sewer Service
Deloss, Indianapolis, IN

Curt & Jerry Sewer Service Reviews

3.9 stars based on 20 reviews

Featured Comments:

• B

  Breana Bonsall

  5.0

  They didn't charge to come out like a lot of companies do. When they got here, they were able to fix my toilet quickly and because it was an easy fix, they didn't charge me a dime. 100% would recommend to a friend! Thanks again guys! You're life savers!

• D

  Deborah Carmichael

  5.0

  I've been using Curt and Jerry's Sewer Service for years and so does my 93 year old Mom. Wyatt was knowledgeable, efficient, and most of all, very patient with all of her comments and questions!

• l

  laurie klinger

  1.0

  They came out to unclog a main drain. They were not successful because their cable wasn't long enough. They rescheduled to come out with a bigger machine. But they didn't show and didn't call. When I called, Denice said they were on another job but would come out after that. When they still hadn't come out I called in one more time. That's when Denice told me they wouldn't be able to come that day at all. But no one had bother to let me know until I called. She said they could schedule for the following week. Instead I went with another company that could come out on Saturday. But that company only had a 100 ft cable and that wasn't long enough. So I tried one more time with Curt and Jerry because they confirmed they had a longer cable. I scheduled it for today but told Denice several times that it couldn't be between 2:15 and 3:15 when I had another commitment. That's exactly when service person called to notify that he was on his way. When I told him I couldn't make it then, he asked if my tenant could. I told him I would check and call back. It took all of two minutes to learn that in fact my tenant was home and could meet them. But by the time I called back serviceman said he was already on his way to another job and couldn't do it, but said he'd come over afterwards which should be some time around 3 pm. I called at 3:30, Denice couldn't tell me when they would be over but assured me I was next and they would be over today. I asked if she could check with them to make sure they could make it. She said she couldn't bother them. They never came. When I tried calling around 4:30 - office was already closed. Denice never called to let me know they wouldn't be coming over. Pretty lousy customer service. I'm disappointed because I had used Curt and Jerry before and they did good work. But this was repeatedly poor customer service.

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