Craig Johnson Plumbing & Rooter Service
Ready, Grass Valley, CA

Craig Johnson Plumbing & Rooter Service Reviews

4.8 stars based on 41 reviews

Featured Comments:

• B

  Brian Smith

  5.0

  Very pleased with Craig Johnson Plumbing. I chose them because they are a local, family owned company. I received a call 15 minutes before the Technician (Conner) arrived. He then introduced himself and got right to work. Efficient while being friendly and courteous. He was done in about 45 minutes and on his way. This is definitely my go-to plumber for any future needs.

• T

  Tammy Reid

  5.0

  My water heater went out on Monday so I called my home warranty company for an emergency because we had no water because we had to turn it off to keep it from spewing out the top of the water heater. They didn't seem to think not having water with 3 adults using bathrooms and 2 babies in cloth diapers and no water was an emergency. Well finally 26 hours later and 4:00 the next afternoon they finally gave me the name of this company but said they couldn't come out until Friday. I called and talked to Craig at 4pm to see if there was anyway he could help before Friday explaining my situation to him. He told me his guys worked 10 hour days but said he said he had a guy in Chicago Park he would call and see what he could do, but no guarantees. As I waited for him to get back to me by phone my son came and said "the plumber is here". I was surprised on the best possible way. A young man named Don came on his way home just to make sure we wouldn't have to go another whole day without running water. This company and their employees have my sincerest gratitude. I thought I would be without water for a week. Don fixed the water heater so that it wouldn't spew water all over and got us running water for the night. They came today to replace my water heater. I am truly grateful to Don for stopping on his way home yesterday and to Craig's Plumbing for understanding that I couldn't go 5 days without water. I highly recommend them. They are wonderful!!!!!

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  Response from the owner

  Thank you for your kind words about Don and Craig Johnson Plumbing. We appreciate your review and sharing your experience. Enjoy your hot water!

• M

  Michele Orpustan

  5.0

  Reassigned to this plumbing company thru our home warranty after last company dropped the ball, what a difference. Good customer service and follow thru. Recommend, very happy with service. Thank you!

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