Country Suburban Heating & Air Conditioning
Horatio, Utica, NY

Country Suburban Heating & Air Conditioning Reviews

4 stars based on 125 reviews

Featured Comments:

• B

  Barbara Gaston bgastonyep@yaho. com

  5.0

  A new radiator heating system was replaced in our old house 12 years ago. It wasn’t put in right and several rooms in our house weren’t getting heat. It got red tagged and couldn’t be repaired at subzero temperatures. During the pandemic. It is difficult to get anything let alone a new boiler. Country suburban worked tirelessly to find one and get it installed as fast as possible through-21 degree temps a snow storm and trying to get parts. The people they send to install it even came before it was even delivered to prep it so they could get it in as fast as possible. I can not say enough good things about the service and the professionalism of this company. 5 children in subzero temps is a very scary situation. This company has a heart an showed it to us this week. We don’t see this very often anymore. I would recommend them to anyone that needs their services. Thank you guys for all you help and support.

• C

  Carrie Martin

  5.0

  I had country suburban install two mini splits and an air circulation system. My house was stuffy and I had high humidity because we used spray foam which keeps the house super tight. In the winter we had alot of condensation on our windows which we were constantly wiping. After the circulation system was installed I haven't had one bit of condensation! I am so thrilled with this unit. The price was also, reasonable! Thank you again country suburban!!

• K

  Kerstin Beeg

  1.0

  After reaching out to install a new furnace because they are Lennox dealers, the installation went well. Since then it was close to a nightmare: always had to call to move on, never called back as promised. Some of the technicians didn’t seem to be trained and skilled as expected. Since October 2021 we tried to get into the yearly maintenance program as announced- never happened! After an issue with the furnace we have been left with a service call, 2 hours work time, including 1 hour waiting time for the technician to get a call and help from Lennox. Of course NO call back to solve the issue! Chris really did a good job with the humidifier issue. We don’t recommend the company!

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