Cornerstone Services
Main, Norwood, NY

Cornerstone Services Reviews

4.9 stars based on 162 reviews

Featured Comments:

• C

  Charles Robinson

  5.0

  John & Taylor did Wonderful & professional job replacing 30 yr old Weil-McClain boiler & gas hot water tank with Utica 165 boiler and indirect Utica Hot Water tank. Andy did excellent final tweaking! Somewhat expensive, but I absolutely got what I paid for. Exceptional service!

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  Response from the owner

  Thank you Mr. Robinson we appreciate you giving us an opportunity to work on upgrading your boiler system for you. Please call us again if the need arises.

• K

  Kate Salathé

  5.0

  The furnace in our new house had not been cleaned or serviced for many years, and was clearly not operating as it should. The office staff at Cornerstone kept me updated about when a technician would arrive, offering to reschedule since the arrival would be later in the day (which we declined, since we were ready to have a working furnace!). Luke came and stayed even later than anticipated, going above and beyond to thoroughly clean a very, very dirty system. To top it off, when he was done, he offered to replace our ancient thermostat right there on the spot with an updated model -- something we had been thinking about doing, but didn't want to ask about since it was already so late. Our furnace is SO much more efficient now -- it actually blows hot air, and comes on when it should! Very happy with the service provided by Luke and Cornerstone.

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  Response from the owner

  Kate so glad we could help! Luke is amazing we are thankful he’s part of our great team. Thanks again for thinking of us it was our pleasure to help you anyway we can.

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  Julie Zyzik

  5.0

  Tracy came late evening, arriving exactly when he said he would to assess a heating issue. He was clearly well trained and incredibly reassuring - much appreciated. Follow up anticipated today which I have no doubt will occur. Excellent customer service. Thank you Tracy! 3/6/2022 Updated review. A primary team of Cameron and Nate installed a new gas furnace and converted an existing hot water heater from gas to electric with a new unit. Tracy once again provided his kind expertise, Bill and another gentleman - I apologize I do not have his name, arrived the last day to assist with removal of an old oil tank from the basement. A special thank you to Tom, who developed the overall plan and guided the project. Thank you also to the people who answer the phones when you call - Kelly your name is the only one I can recall, but you are all very much appreciated.

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  Response from the owner

  Julie, Thank you so much! Tracy is one of our most capable Technicians and its great to hear of your positive experience. Please don't hesitate to call if the need arises.

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