Cooper Heating & Cooling
Center, Colorado Springs, CO

Cooper Heating & Cooling Reviews

4.6 stars based on 77 reviews

Featured Comments:

• S

  Squirrel Chaser

  5.0

  Martin at Cooper Heating and Air is an HVAC artist. To put a furnace, evaporator coil, humidifier and water heater in a small closet was amazing in and of itself, but to make everything look so neat and organized is another level altogether. Kenneth was his assistant during this process and he is learning well to have the same excellence as his lead. These guys had to get all this equipment down a pretty tight stairwell and they did that masterfully as well. I realize this sounds a bit like I’m gushing, but honestly, I can find NOTHING at all that would make this review otherwise. At final inspection, I was actually super happy to hear that “Cooper does a good job” and that our install was no different. In addition, other “pros” were how quickly they could get us on the schedule, and the type of equipment they provide. Martin and Kenny rolled with the punches that a 1988 house with an unfortunate DIY past threw at them, and went the extra mile to make sure this new system could add a bit of sparkle to our home, which included taking out the old thermostat and putting a new “smart” thermostat in a completely different place (yeah, THAT was a fun story! Again, this old house…). So grateful for the A/C with all the smoke and heat bathing Colorado right now. I know we will be thrilled with much more even and cost effective heat, along with the added humidity in a couple months! Good job Cooper (and good job Costco for using them)! From the initial estimate, to the customer service team, to the install, we are beyond happy! Thank you!!

• K

  Kim Piasecki

  5.0

  We initially contacted Costco member services for a quote for a new air conditioning and furnace replacement. Through Costco, we were connected and contacted by Cooper Heating & Cooling. Of the different companies we contacted, they were the fastest at getting someone to come out for an estimate. Blaine was very professional, not only in communication with us, but also in throughly going over all of the information and different products we could pick from. Additionally, contacting him with any additional questions or concerns was great. We scheduled our service and Cooper H&C had clear communication on when it was happening as well as texting us the names and pictures of the technicians who would be coming to our home. Chandler and Conner showed up in the timeframe as promised. They were very professional and worked on this big project for us. We were told it’s an all day project of about 8 hours. It was! These two worked diligently and kept all the work spaces clean. They laid down protective tarps and were respectful of our space and home. We didn’t feel like we had to pick up or clean anything after they left. If you’re looking for a company to help with heating or cooling, Cooper Heating & Cooling is wonderful! Great communication and customer service all around. They really work well as a team and getting things taken care of! We’re loving our new units and nice cold ac!

• M

  Michelle M

  5.0

  Had the best experience I have had with a service company than I have had in a Long long time. From Blaine, Jason, Martian, to Kenny we were blessed to have them in our sanctuary of our home for several days to relocate, replace, and upgrade our HVAC system (heat/cold/humidity/purification) along with correcting the builder erroneous errors. So much so that the inspector who came through mentioned the quality of the installation. Their professionalism, courteousness, thoroughness, and knowledgeability stood out way above par and it shows in their craftsmanship. On top of researching all the products after the quote, the Bonus that it is all through and backed by Costco was the icing on top of the cake.

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