Complete HVAC, Plumbing & Electrical, Inc.
Elm, Albion, IL

Complete HVAC, Plumbing & Electrical, Inc. Reviews

3.4 stars based on 20 reviews

Featured Comments:

• C

  Chris Ray

  5.0

  Good response time, very professional and knowledgeable. We've been using their services for over 20 years and will continue to do so. Great company.

• E

  Elizabeth Irelan

  1.0

  I first contacted them a month ago about my air conditioner. The first time they came, they didn't write up a report to give to the insurance company, so they had to come a second time. After that got straightened out, I forwarded them a form that needed to be filled out and sent to claims. Two weeks later I got a third phone call saying it still hasn't been sent in. So I called and he said he was going to do it today. Three hours later it hadn't been done, so I called again. He said he needed to call my insurance agent to talk to him about it. My insurance agent has the original claim, and the information should be the same. I tried to get them to look at my plumbing too. I left a voicemail on Friday, called back on Monday. They acted like they hadn't heard of me, said they were busy and wasn't sure when they could come. That it might be a good idea to call someone else. Then they called two days later saying they could come as if none of that had happened. They need to work on communicating with each other, customers, and insurance companies. A month later and my AC still hasn't been worked on.

• L

  Logan Greenwood

  1.0

  They came to help me with plumbing. They left a mess in my house, gave me a large bill, and the problem was not fixed. Not to mention how rude they were on the phone. I will not be coming back, nor do I recommend them to anyone.

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