Community Plumbing Company
Judd, Woodstock, IL

Community Plumbing Company Reviews

3.7 stars based on 18 reviews

Featured Comments:

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  Tonya Mondelli

  1.0

  Quick to call you back when you need work done. However once they get their money they ignore you. They came out and installed a new water heater. Ours was under warranty and they said we would have to pay up front and they would reimburse us when they got the refund from the water heater. That was over three months ago. No refund and they won’t return our phone calls. We have called THREE times. First time spoke with a woman and said she would get back to us and never heard back. The last two times we have left messages and silence. Still waiting for my reimbursement.... Not people you can trust. Stole $700 from us.

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  Nadia B

  1.0

  I am not a fan of leaving bad reviews unless I have given plenty of chances for redemption... Community Plumbing in Woodstock. Now officially on my "NO WAY" list. I called for someone to come take a look at an issue we have with a flange/valve thing. I called February 23, 2021 and left a voice-mail. They responded on February 25, and arrived February 27. He came, told me the problem, and asked my preference on days/times to do the work, and he said "P" (Lady's name that I do not want to showcase) will call you to set up the time. Again, this was February 27. On March 10th, I called to see when they would be coming since I had not gotten any calls yet, but I was a few minutes after office hours, so I left a message. March 15th, I got an invoice in the mail. 😳😠 March 16th, I called asking why I received an invoice for work that was never done. The lady who answered told me she would check into that and call me back. It is now March 24th, 2021, and STILL NO RESPONSE. Needless to say, I am not paying a bogus invoice. And lastly, after giving a plethora of fair chances for this company, I am done and I am sharing a fair warning to all of you. 😁

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  Larry Watt

  5.0

  The service I got was perfect I went and told him I had a bad water heater they came over checked out the part that was bad I suggested I get a new one then they were over the next day to install the new one with no delay the gentleman was kind add explained everything to me I needed to know about the future of this water heater and proper preventive maintenance thank you for your service and I would suggest Community Plumbing to anybody in this community and Beyond.

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